The new normal: 4 benefits of mobile appointment check-ins
Posted: June 26, 2020 - By Elizabeth VelezSocial distancing is still the most effective defense against COVID-19. As you prepare to reopen your business, you’ll be making the appropriate client contact adjustments for in-person appointments. Managing the number of clients in your office will limit the spread of COVID-19 and protect your employees and your clients. To make this process easier, Demandforce has developed a Mobile Check-in feature to help you and your staff maintain in-office safety.
What is Mobile Check-in?
Our Mobile Check-in feature allows clients to fill out intake forms from a mobile device prior to their appointment. This feature is a simple and effective way to manage the number of clients in your waiting room. You’ll be able to give access to online forms for both new and existing clients. When an existing client is given access to a Mobile Check-in form, some information will auto-fill in the appropriate fields. Here are 4 reasons why you should implement Mobile Check-in, especially during the pandemic:
- Helps implement social distancing
Using Mobile Check-in to manage customer flow will help implement social distancing as a daily practice. This will lower the risk of COVID-19 transmission inside your business.
- Streamlines check-in process
Reduce the time your front desk staff needs to spend doing intake. By implementing this feature you’ll also be giving your staff more time to focus on and assist with client needs.
- Eliminates the need to touch common surfaces
Continue to keep your staff and clients safe by eliminating the use of paper and pens during check-in. Mobile Check-in can help mitigate COVID-19 risks by limiting the need for clients to touch common surfaces. This will, in turn, reduce the amount of items your employees need to disinfect.
- Improves customer service
Clients want to feel safe when returning to your business, and the safety measures you provide will keep clients comfortable enough to come back. These days clients appreciate features that keep them safe, while also allowing them to enjoy services.
As clients continue to make appointments for services they’ve been in need of, in-office safety will be one of their top priorities. Mobile Check-in is the most effective way to manage how many people are in your office at a given time, and reduce the need for clients to touch common surfaces. When clients feel safer visiting your office, they are more likely to continue coming back throughout the pandemic. If the Mobile Check-in feature is something you may be interested in, or if you’d like to learn more, please visit Demandforce to schedule a demo.
