Demandforce COVID-19 Hub AnnouncementPosted: May 28, 2020 - By Elizabeth Velez
New guidelines on how to run your business and when your doors can open are most likely the two obstacles you’re currently working to overcome. It’s also likely that you’re having to change your business strategy as new guidelines continue to emerge. Your clients are also thinking about you, wondering when they can return to your business, and what that will look like.
Client communication is your most valuable tool, and with the dynamic circumstances of the pandemic, it can be overwhelming. To make client communication easier for you, Demandforce has now launched the COVID-19 Hub. Equipped with step-by-step guides on how to deliver COVID-19 related content, instructional videos, as well as WebMD content, consider this your easy one-stop reference for staying connected with your clients during the pandemic. Here’s what to expect:
Demandforce provides a variety of features that allow you to communicate with your client base, and they can now be implemented with easy-to-use templates specific to your COVID-19 policies. Whether your office has closed, or remained open, these detailed guides outline the client communication process and suggest which communication tools best suit your need.
You’ll be guided through COVID-19 updated email templates and how to send a One Off Message to customers that have an appointment. There are a variety of guides available and more to come soon, like how to help keep your customers safe with Mobile Check-In.
Paired with each of the step-by-step guides are detailed instructional videos to show you how to use the suggested communication tools as well as tips on what to include in your client communications. We’ve made these videos available to help make the client communication process easier for you.
As we continue to learn more about COVID-19, it’s important to navigate through the rapid spread of misinformation online. Customers have questions and concerns about the virus, and as their service provider you can help guide them to trusted sources of information with COVID-19 Campaign Templates. Demandforce has partnered with the medical experts at WebMD to write article content for these email templates so you can keep your customer base up-to-date and informed about the virus.
The COVID-19 Hub is a valuable resource for you that makes client communication easy in an ever changing business world. Equipped with step-by-step guides, instructional videos, and WebMD content, you’ll be able to communicate with your clients as new COVID-19 developments emerge.