The massage felt really nice and the waxing is always top notch! The nails turned out poorly and I did share that with a nice girl at the front desk and she discounted the nails 25%. I had the shellac put on, and while the girl who did my nails (Sam I think) was super nice, she didn't get the polish near the sides at all and she didn't put a coat of clear bottom or top layer evenly on the nail at all. It was like she was rushing and not paying attention or trying to make them look nice. My mom had her nails done by another girl that night with just plain nail polish, and the girl didn't put the coat on evenly and I had to put another coat on my mom's nails the very next day and fix two different chips on different fingers within 24 hours. The salon itself is amazing, but I would never get my nails done there again.
We're so sorry that our nail services failed to meet your expectations. We appreciate the feedback on how we can do better next time. I'm happy to hear that your services were discounted, and hopefully this made up for the less than perfect experience that you experienced. I'm glad that your massage and waxing went well, though!
If you have any other concerns or feedback, please reach out to me directly at the salon.