I absolutely love Kim the hygienist, she is wonderful. She is incredibly personable, kind, considerate, thorough and really explains what she is doing and why. She really made me feel welcome. I wish the front desk folks were more like her. I would definitely recommend friends and family if everyone in the clinic displayed her qualities. I'll continue to go, but hesitate to refer others. I can deal with not having warm fuzzy feelings, but most of the people I know would feel better if that was their first impression going to the dentist. My spouse asked if they should switch dentists as well and start going here, I could not say 'yes'.