I've had my hair highlighted and cut for the past 2 years exclusively at Veda and have been happy with the results. I was not happy at me last visit on Sunday because I sat while my hair processed for and hour and 15 minutes. No one checked on me, no one said sorry it's taking a bit longer because of "x". In total the appointment took 2.5 hours with half of it me sitting waiting. It was very frustrating that it took so long and I don't know that I will be back because of the time commitment needed to get my hair done at Veda. I really like my stylist and this is not a negative review of her performance - I think it's just how Veda schedules appointments so the stylists juggle two clients at the same time.