Estelle was AMAZING. She's got great customer service and she actually listens to what I said and by the end I was in absolute love with my beautiful new hair style! There are no words to describe how happy and fresh I felt after. I will be returning to her most definitely for all my hair needs!
As for the front area I was greeted when I came in to schedule my appointment but when I came for my appointment as it was my first time no one greeted me, they both stared at me, made me uncomfortable so I went and sat down. When it was time for my appointment I got up and asked if I had been supposed to check in and they said yes. They let me sit there for 10 minutes without informing a new customer of this. This was also when they asked if I wanted any refreshments but I declined as Estelle by this time was ready for me and had come to greet me and take me back.