I've gone to the academies and had students ready to graduate work on my hair where they have colored, highlighted, and cut. They have taken up to two hours and I was okay with it, since they were just students. The work done on my hair at VEDA took two and a half hours! She was extremely slow and did not seem to have the next step in the process setup. During the last 20 minutes of my blow dry and layering her friend showed up with a baby. I told her that I was pressed for time because I had another appointment. She said that could still blow dry my hair and talk to her friend at the same time. She told me that it is typical of her to take two and a half hours. She said that If I wanted it faster that I should have gone with a level 3 stylist. I expressed that I had an appointment with a Level 3 but the Level 3 cancelled. I was completely dissatisfied with the layering and cut. Every time I leave a salon I feel like I'm ready to go to a nice dinner or out on the town. When I left VEDA I felt I could just go home and clean my house. In addition, I sat right next to the entrance way, which is like sitting in a restaurant near the kitchen. Someone did call me a few days ago and asked about my experience and I relayed the same thing. However, I was not asked how the situation could be remedied or offered any solutions. At this point, I would never recommend VEDA to my friends and family. I understand that mistakes can happen, but there has not been a move to correct the problem.
Yolanda, I hope that your last experience was good and that we made the situation better for you! Please let me know if I can do anything else for you! Thank you, Jennifer