Despite asking for an inch to be taken off, the person cutting my hair didn't do that. Even after I explained why we needed to take more off the top, he still didn't give me what I asked to have done. He was not the same person who colored my hair and didn't see me come in, so he didn't see why I needed more off the top. I'd like to give him the opportunity to fix his mistake, but don't know if this is possible.
The colorist did a fine job and asked me what I was looking for, so I was happy with her.
My preference is to have one person do my hair from beginning to end and that was what I was told would be the case, but when I arrived, I was told that one person would do the color and another the cut. This was not what I had expected or wanted.
Thank you for your feedback regarding the service you received with us. We strive to give every customer the best and most consistent experience possible with all of our stylist. That being said a manager will be contacting you within the next 24 hours so that we may assist you in receiving they style you desired.
Again thank you for telling us about your experience we look forward to assisting you soon.
Kriza Salon Sherman Oaks