100.0% would refer friends and family to us

5 stars Customer since 2015

The guys at Cole's are always very professional and they will call to explain the issue with the car and give you options. You never feel pressured to have more done than is needed.

When I picked up my Tahoe on my last visit the mechanic actually brought out the bad part to show me where it had gone bad and where it was leaking.

Nice to have a mechanic you can trust

5 stars Customer since 2008

As always professional, personal and efficient!

Cole's Carquest Auto Parts & Servicenter replied:

Thank you Colonel Parker!

5 stars Customer since 2011

I highly recommend Coles. I received immediate attention to detail and was extremely pleased with the outcome. I have obtained service here since I arrived in the area 5 years ago. I currently live in Bartlett, but trust the service so much, I will not let anyone else touch my vehicles.

5 stars Customer since 2015

Everybody was great to work with trying to figure out the problem with my vehicle. When I can they will be the ones to fix it for me.

5 stars Customer since 2013

One of the things that I like about Cole's Carquest is the diligence they showed to make sure that the parts and service provided were up to standard on servicing my 2014 Nissan Maxima. He wasn't going to start work unless he was sure everything measured up to manufactures specs.

4 stars Customer since 2015

Got my car all fixed, I'm happy. It's nice to find people who understand cars in depth.

4 stars Customer since 2015

Very nice people and I was treated very fairly.

5 stars Customer since 2015

my car hesitated twice to start on a thurs. and we discovered my battery was over 5 yrs old! luckily it started fri morn so I drove straight to coles around 7am, expecting to be there half a day, which would have been fine bc I didn't have an appt. well, they 'worked me in' and I was driving to work with a new battery in under 30 minutes!!! I couldn't believe it and was thrilled. we have complete trust in mr cole and his crew and their customer service is top notch. we have left other car repair shops with that familiar, sinking feeling that we had been 'taken'. we NEVER feel that way at coles, and you can be sure- whatever they say is wrong with your car, that IS what is wrong with your car. we will keep going to them for our repairs because of their honesty, integrity, fairness and competitive prices. we've only really dealt with mr cole and aaron, but the other guys are so nice, too.. we like everyone there. cole auto repair is the best!!!!!

Cole's Carquest Auto Parts & Servicenter replied:

Thank YOU Ms. Baskin!

5 stars Customer since 2015

Wow...these people are the best!!! My car was seriously messed up... Unfortunately it was only messing up when I drove it so no one knew what was going on...I took it to Coles auto and boom they found the problem, resolved it and it didn't cost me my Christmas saving lol you know what I'm saying.. I would highly recommend them to everyone

5 stars Verified customer

Great service, honest, and very knowledgeable. Found the problems when others could not.

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