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Attracting New Patients
 Dr. Matthew Keyser
Keyser Dental
San Francisco, CA
New patient referrals:
New patient visits:
Direct revenue through
new patient visits:
Revenue generated
by Demandforce: |
142
55
$20,637
$49,139 |
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“ Demandforce Referral Manager works without us moving a muscle. At their own discretion, people can decide whether to look into the practice and request an appointment ...Demandforce has been a great addition to our practice. ” Dr. Matthew Keyser |
Retain Existing Patients
 Dr. Paul Huddleston
Paul Huddleston and Associates
Seattle, WA
Active patient visits through
Continuing Care Reminders:
Direct income from Continuing
Care Reminder visits:
Revenue generated
by Demandforce: |
187 visits
$46,811
$100,161 |
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“ I had been looking for a tactful solution to help improve patient communication. The Continuing Care Reminders keep our calendar filled, and our patients feel we care and are attentive. The beauty of it is it's all automated. ” Dr. Paul Huddleston |
Integrated Online Scheduling
 Dr. Michael J. Mulick
Drs. Barry, Mulick and Associates
Seattle, WA
Average Monthly Online
Appointment Requests:
Reduced Call Volume:
Revenue generated
by Demandforce: |
33
45%
$197,420 |
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“ Our patients love our online scheduling system. Many of our patients are busy professionals so they don't have time to call us during the day. Making it easy for our patients to communicate with us through online scheduling has been a big win. ” Dr. Michael J. Mulick |
Reactivate Lost Patients
 Dr. Paul Gibberman
Gibberman Dental
Alexandria, VA
Lost patient
reactivation visits:
Direct income from Lost
Patient Reminders visits:
Revenue generated
by Demandforce: |
43 visits
$16,742
$83,441 |
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“ It's helpful with those who've slipped through the cracks. IT's a nice way, without being overly intrusive, to interact with patients who may not remember us very well, and it gets them back into the practice. ” Dr. Paul Gibberman |
Reduce No-shows
 Dr. Wendy Spektor
Spektor Dental
Seattle, WA
Online confirmations
per month:
Online confirmation rate:
Revenue generated
by Demandforce: |
260
60%
$118,530 |
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“ We gave up on confirmation calls. Patients weren't responding. E-mail confirmations are the only way to reach today's busy professionals. And they love being able to request appointments online. ” Dr. Wendy Spektor |
Measure Patient Satisfaction
 Dr. Bill Mulliken
Mill Creek Dentistry
Mill Creek, WA
Patient Satisfaction Surveys:
Satisfaction Survey
response rate:
Revenue generated
by Demandforce: |
403
20.79%
$26,755 |
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“ Our staff loves viewing the satisfaction surveys. If there is ever an issue raised by the patient, we give them a call immediately. Patients always thank us for the follow-up and are impressed that we take the time to read the surveys and respond to them. ” Dr. Bill Mulliken |
Measure Overall Results
 Dr. Cynthia Brattesani
San Francisco, CA
New patient referrals:
New patient visits:
New patient revenue:
Existing & lost patient visits:
Continuing Care Reminders revenue:
Patient Satisfaction Surveys:
Percent of patients online:
Average monthly
online confirmations:
No-show rate reduction:
Revenue generated
by Demandforce: |
128
73
$22,849
152
$32,409
729
87%
120
56%
$67,881
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“ Since implementing the system we've seen an amazing improvement in our work flow. I've made my production numbers every month since I started using the Demandforce system. And my patients love it. It shows them we really care. ” Dr. Cynthia Brattesani
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