Dr. Rai is the nicest person ever! She was very gentle when she did my cleaning and was wonderful with my 4 year old who was at the dentist for the very first time. She was very patient with her and very encouraging. If you go, ask to see her! 10 stars to her! I can't say enough good things about her :)
The wait however was another story. It only took 10 min to go back BUT I was there for 2 HOURS!! Just for 2 exams (myself and my 4 year old whos exam took 3 min) and 1 cleaning! I waited an hour in-between my exam and cleaning so they could give my estimate for services. Sorry, it shouldn't take an hour to type in a few codes. One star for service. The office girl who checks you out isn't very nice either, she was giving me attitude for not scheduling the $1500 worth of dental work they said I needed.
Dr. Zak Dental Care replied:
Dr Rai is great as are all our dentists. We appologize for the time it took to print out your treatment plan. We had to contact your insurance carrier and that took some time getting the correct information from them over the phone. Please let us know who you thought was not nice.