Making the appointment was a nightmare. The girl was very confusing in making the appointment. She said they could get us in that day in the Provo location. I told her I live in Davis County so could only do the Layton location. I confirmed back to her the date and time and location of the appointment. After taking time off work, I got the directions to the office off the website but when I got there, they weren't anywhere to be found. I called and they said they had recently moved and gave me the new address. Well after driving another 10+ minutes, I arrived only to find out they weren't in that location that day. When I called back, she couldn't even find an appointment for us. I called again and asked that the office manager give me a call. She never did.
I decided to try them one more time and made another appointment. The dentist in the Layton office that performed the extraction was great. He spent a lot of time explaining things and had a great demeanor. In the end it turned out fine but it was a lot of frustration getting to that point.