89.7% would refer friends and family to us

5 stars Customer since 2016

Very professional. They let you know what needs to be done and once you've made decision to have things done, they get ... Read More

2 stars Verified customer

Slow response to emails and phone messages. Improper initial installation. Multiple service visits to get fireplace to ... Read More

5 stars Customer since 2016

Joe was excellent. Very professional. He really knows his job!

5 stars Customer since 2009

Great company. Only fireplace company I trust in Charleston.

Kevin Reed

3 stars Customer since 2015

My first appointment Jan. 12th, was scheduled well in advance to convert natural gas grill to propane. The first schedul ... Read More

5 stars Customer since 2016

Informative service at the showroom; installer came promptly and showed me how to use the system. So far so good!

5 stars Customer since 2016

We bought a new home and had them check and service the fireplace. It was easy to make an appointment, and they showed ... Read More

4 stars Customer since 2016

Joe was very courteous and efficient. Unfortunately, he did not find the problem. We left the pilot light on for about ... Read More

2 stars Customer since 2016

Still waiting on a price quote for thecfireplace part(s) so I can make a decision. Was told the owner would be emailing ... Read More

5 stars Customer since 2016

The installers arrived on time, worked quickly and showed me how everything worked.