The staff is amazing, they have the best attitude and positive energy. They are the only reason I give you guys a 3, why? Because first able I had lived in the area barely a little over a year and I had a great eye Dr for my family where I lived before but it was that time of the year for my 16 y/o for an eye exam and time to ordered more of her same brand of contacts. We had the appointment July 7th and we were told that contacts will arrived in a 5 to 7 days it is now July 16th and we have not received anything yet and I do understand is not the office staff's fault because they are great people but this big delayed impacts your business . The other place will take me YES! No more than the 5 days or exactly 5 days. Your office is not as close from me of the area I lived to continue to pick up trials plus I work and commute to San Diego everyday and I can never make it on time to pick up in little portions is making it a bit difficult for me. I'm sure something can be worked out with your vendors so they can provide a better delivery system.
Again your staff and Dr's are great!!!!