This is the 2nd time I've been here, the customer service is amazing. The first time I took my little one he came back very soft and smelled amazing. I decided to take him back with my other little one for her first grooming and unfortunately I was not as happy as the first time. I was told they changed the shampoo they use, I thought it would be same or better quality. They did not feel as soft as when I first took my little boy. I feel like it was a waste of money, last time I had no problem spending $65 but this time I was disappointed. The people there are fantastic but the quality in the products they used definitely did not reach my expectation.
FANTASTIC EXPERIENCE. From the minute I walked into the opulent lobby til the end of my Spa treatments I felt like I was experiencing a slice of heaven. My only wish was that I was able to spend the afternoon lounging at the pool/beach but couldn't due to a family obligation.