I was scheduled with the wrong stylist. As you could imagine I was not happy, since I have a 35 minute commute to the salon. I sat down after a few words of disgust. On my way to my seat the daughter of the owner of the salon, who was probably on the phone with a personal call said very loud and in my direction, "I'm sorry there was a rude client at the desk and I couldn't hear you!" Well, Miss if you hired competent people to run your desk, I would not have any reason to be rude. I would not go back to the salon if the NUMBER #1 stylist didn't work there. <3 ya Carrie!
I am so sorry you had this experience at our salon. As one of Lucy's daughter, I wish I was there that day to apologize personally. This is NOT a true example of who we are and how we value our guests. We strive for excellence and this was not an example of that. I am pleased that you were beyond happy with your hair. As an apology please accept a gift to return on us. I will send you a gift to be used on your next visit with us. My apologies again. Coleen Morlock