I saw the fabulous Mauro yesterday for color and a blow dry and as always, he did an amazing job! My only frustration was when I was leaving the receptionist told me the charge and once again, it was different and higher than I've paid before! I finally asked her the breakdown of charges because everytime I go there it seems like I pay a different amount? She said Mauro's price went up to over $100 because he doesn't usually do color (which made no sense because he's been doing my color for awhile) , there is now a $5.00 charge for parking and the blow dry went up $5.00 to $55 from the last time I was there! This, I felt was very bad client service because I was never informed of the sudden increases and parking charge! It made me wonder if I was incorrectly charged in the past because I am always quoted different prices? She then went to talk to Mauro and came back with the color price that I was originally quoted and he kindly apologized, but I think it's important that the clients be informed of sudden price changes and the parking charges because it's very unprofessional and makes me doubt the honesty of those involved! I have been a dedicated client of Mauro's and drive a distance to Vasken salon so I was not happy with that at all. Obviously, not Mauro's fault at all because he's an amazing stylist and the assistants were all fabulous, but from an operational standpoint, I have not been happy with the lack of being informed of charge increases. To just tell a client a total price and not inform me if an added parking charge or price increase is dishonest and doesn't look good for the salon overall! I was very disappointed as a dedicated client. Now, I will always question the charges going forward but it would have showed exceptional client service if I was informed to begin with.