Congenial & helpful vet (Dr. Hawker (sp?). Answered all my questions & concerns. Detected a urinary tract infection & called to tell me rx was available. Seemed to really like Bubba 2 -- what's not to like!!! He's the best! Gave me suggestions to help Bubba control bowels -- has worked for 4 days! Very little wait time, and called to tell me results of tests quickly. Also, I appreciate the senior discount -- thanks!