93.9% would refer friends and family to us

5 stars Customer since 2011

Service was great people were friendly and very helpful.

5 stars Verified customer

I had my first facial last night and I was thouroughly impressed! I would recommend...booked another facial for next month!

The atmosphere is very relaxing and the ladies treat you like your the only client around. Great customer service is hard to find these days. Great job

5 stars Customer since 2001

I enjoyed my experience at Tuscan Sun. I had a facial by Marrissa and she was wonderful. It was very relaxing. All the staff made me very comfortable and they were very personable. I look forward to coming back.

5 stars Customer since 2001

I had the pleasure of being colored and cut by Kacie. Tuscan Sun is a very beautiful salon and I thoroughly enjoyed my appointment. One of the only times that I have been "stress-free" deciding a color & cut!

5 stars Verified customer

Connie Oliveto did a marvelous job of highlighting and cutting my hair. I felt wonderful when I left the salon and have received many compliments today!

The atmosphere is relaxing, the service very pleasant, and the special touches such as refreshments are very welcomed.

5 stars Customer since 2001

Marvelous facial!

4 stars Verified customer

The Tuscan experience is always great!

5 stars Customer since 2013

very professional

5 stars Customer since 2010

The message was great.

1 stars Verified customer

I received a $100 gift card from a friend and when I went to use it, only $25 was left on the card. I did not obtain any services from Tuscan Sun Spa from the time I received the card until the day I visited the facility for a massage. The staff informed me that only $25 was left on the card (though I had never spent the $75) and I had no clue how 3/4 of the card was already spent before I had a chance to use it. The staff researched the card and saw that it was registered under the lady who purchased the card. Somehow, the lady who purchased the card was able to spend the $75 without having the card with her. The staff stated that they could not rectify the situation unless the lady who purchased the card was notified. I was not interested in this option so I asked to speak with the manager. The staff left a message with her to call me regarding this issue. Several hours later the manager called back and stated the same resolution, notify the purchaser. Neither the staff nor the manager would present any other solution besides contacting the purchaser and did nothing to make the situation right. It was not my fault, nor the fault of the purchaser that she was able to spend the money of a gift card she purchased for someone else. The staff stated that their policies are being changed so that when a gift card is purchased, the name of the person who the card is being given to is placed in the system and logged on the card. A similar situation happened the previous year because I was given a gift card by the same lady and was told that the card had $50 on it. When I went to pay for the manicure that I had, only $25 was left on the card. I thought the wrong amount was written on the card, but it turns out this was not the case. I refuse to give any business to this establishment because the staff is not willing to rectify mistakes on their part. Gift card buyer beware.

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