I'll be quite honest when I say that all of my experiences with Dr. Tuli have been pleasant; yet my first experience with Dr. Pavelic, to get my wisdom teeth out no less was nothing short of horrendous and an absolute nightmare.
I showed up semi-nervous as anyone would be to get 4 teeth extracted. He comes in the room and murmurs under his breath if I "had any questions or if I was ready to get started". Well, clearly someone who Is about to get his surgery has questions and maybe you should take a few moments to sit down and calmly begin. Not the case. The guy throws the nitrous gas over my nose and just starts when the freezing elements - while pushing and pulling my face like an absolute rag doll.
The hygienist was gentle but Pavelic was anything but. He had my face pryed open much longer than it needed to be (I know have cuts and bruises along my jaw, cheeks, and lips that will last weeks and take extra time to heal) - and after he is done brutally pulling the teeth he just leaves, doesn't come back to check on me rather it's the hygienist who checked me out.
This was far from acceptable and this man should NOT be trusted to perform a surgery of this magnitude. I will be taking my business elsewhere and Sherway Dentistry has lost a good client as there is no chance I will step through that door so long as he works there.
Thank you Hersch for your feedback. Dr. Pavelic has many years of experience with extractions and always strives to make every visit an exceptional one. We always do our best to put our patients at ease and work as a team to communicate with patients. Our patients are usually thrilled by the care provided by our entire team. Based on your feedback, we are looking at ways to further improve.
After speaking with you about your concerns, we're very happy to hear you will continue to be a patient at Sherway Dentistry. We look forward to seeing you again at your next visit!
- Dr Tuli and the Sherway Dentistry Team