I gave 1 star because I like the massage along with the facial.
This was my first time visiting this place. Before my facial, Jacklyn assessed my skin by asking what is the least favourite part of my previous facials experience at other places, I said I do not like the redness after harsh skin extraction.
Surprisingly, she extracted my skin with too much pressure and left lots of red marks on my chin ! It has been almost 24 hours now and my skin still have lots of scar and red marks. i'm very upset. I should have let her know that I was in pain when she extracted my skin. On my previous facials at other places, the redness would usually resolve overnight but seems like this time Im gonna have scars on my face :(