Tidwell Auto Service

Request an appointment!

92.2% of customers would refer friends and family to us.

great! they are honest and informative

Comments from the automotive shop
Thank you for the review and we look forward to ding business with you in the future.
Tidwell Auto Service 5.0
64 reviews
  • 5.0
51 reviews
  • 4.0
6 reviews
  • 3.0
5 reviews
  • 2.0
1 reviews
  • 1.0
3 reviews

Page: 1 2 3 4 ... 7 Sort Reviews by: Date or Rating
  • 3.0
Although it took a day longer than...
Tidwell Auto Service

Although it took a day longer than it was supposed to take, I appreciate getting my steering fixed. When I was driving to Ohio, however, My steering wheel began to shake badly when I applied the brakes on the freeway. Wondering what could have caused this, as there was no indication of this before I got the steering fixed.

- 6 days ago
Comments from the automotive shop
You have has us look at this July 17, 2012. We suggested that you needed 2 new front tires and I also have a quote for struts which could also be causing you shaking. Please bring the car in and we will figure out what is going on with it.
Thank you, Lauren

  • 5.0
Work done in timely fashion.
Tidwell Auto Service

Work done in timely fashion.

- 9 days ago
Comments from the automotive shop
Thank you for the review. We always try to get everything done as timely as possible.

  • 3.0
Pricey
Tidwell Auto Service

Pricey

- 26 days ago
Comments from the automotive shop
Please specify pricey? We rebuilt your transmission for under most of your other quotes that you revived.

  • 4.0
When appointments are made in advance...
Tidwell Auto Service

When appointments are made in advance to procure parts in advance, you need to DO IT and not wait till the appointment time to order the parts.....this ADDED to the time to get my car repaired and because I was misled, I may not come back for future service needs!

- 30 days ago
Comments from the automotive shop
Larry I apologize that your parts were not ordered ahead of time. I was under the impression that you wanted it check first then have it repaired if it was necessary. Again I am sorry for the misunderstanding.

  • 1.0
I brought my pick-up truck for...
Tidwell Auto Service

I brought my pick-up truck for a 200K service and paid a lot of money. Few days later, there was a loud squealing noise in my engine which wasn't there before they worked on my truck. I brought it back and they did more work and I paid a good sum og money again. The following day after that, the squealing noise was still there and was worst. Now, I have to bring it back again. I am very disappointed that I have to keep bringing it back for the same reason which never happened at the previous service garage I used to take my truck. I may have to reconsider using Tidwell to service my truck.

- 30 days ago
Comments from the automotive shop
Dodgie we are going to get you all fixed up today sorry for the inconvince and thank you for your patience.

Dodgie I would like to know if the squeaking has been taken care of.

  • 5.0
Prompt, excellent, friendly service,...
Tidwell Auto Service

Prompt, excellent, friendly service, as always! Lauren is a gem!

- 1 months ago
Comments from the automotive shop
Thank you Mike we appreciate you business and value you as a long time customer!

  • 5.0
Service was fast and work was excellent.
Tidwell Auto Service

Service was fast and work was excellent.

- 2 months ago
Comments from the automotive shop
Thank you Brenda!

  • 5.0
Great service as always!
Tidwell Auto Service

Great service as always!

- 2 months ago
Comments from the automotive shop
Thank you for the great review.

  • 5.0
trust worthy
Tidwell Auto Service

I felt extremely compfortable immediately. This was my first time at Tidwell Auto Service and they told me that I needed additional work and I did not question them. I normally would question somethin like this and get a second opinion. I did neither in this case because I felt they are a trust worthy business and I will schedule the additional services very soon.

- 2 months ago

  • 5.0
Couldn't be more happy with the...
Tidwell Auto Service

Couldn't be more happy with the service here. Highly recommended.

- 2 months ago

Reviews with the seal are exclusively certified by Demandforce, Inc. to be from our customers.

Certifications & Memberships

ASE - Automotive Service Excellence NAC - NAPA Autocare Center BBB - Better Business Bureau

Quick Facts

Tidwell Auto Service

3283 Independence Parkway PlanoTX 75075
(972) 612-1963

Hours:
Mon - Fri: 8:00 AM - 6:00 PM,
Sat - Sun: Closed
Services Offered:
Alternators and Starters, Batteries, Brake Repair, Brake System Repair, Computer Diagnostic and Repair, Cooling System Diagnostic and Repair, Cooling System Flush, Diesel, Domestic Repair, Drivetrain Service and Repair, Electric Repair, Electrical Repair, Electrical System Diagnosis and Repair, Emissions System Diagnostic/Repair, Engine Performance and Tune-up, European Repair, Foreign Repair, Fuel Injection Diagnosis and Repair, General Repair (Aftermarket), GM Factory Trained Specialist, Headlamps and Vehicle Lighting, Heating and Air Conditioning, Ignition Systems, Import Repair, Japanese Repair, Muffler & Exhaust Repair, New Tire Replacement, Oil Change Facility, Oil Changes, Radiator Repair, Scheduled Factory Maintenance, Service Department, Smog Check, State Inspection, Shock and Strut Replacement, Steering and Suspension, Timing Belt Service, Tire & Brake Repair, Tire Repair, Transmission & Clutch Repair, Transmission Fluid Service, Truck Repair, Used Car Evaluations, Wheel Alignment
Payment:
American Express, Cash, Check, Debit, Discover, Mastercard, Visa
Insurance:
Most insurance accepted
Languages:
English