Tidwell Auto Service
Automotive
3283 Independence Parkway
Plano,
TX
75075
Mon - Fri: 8:00AM - 6:00PM
Sat - Sun: Closed
About
MOTTO AND MISSION
Our motto is "honest and dependable since 1977." We are a Christian based family who believe in the values of honesty and integrity. We pride ourselves in being the friendliest and most honest repair shop in the area. We are genuinely concerned about our customers and their cars. We know you rely on your vehicle to take care of you, so we do our best to assure it is in its best condition when it leaves our shop
Services
- Alternators and Starters
- Batteries
- Brake Repair
- Brake System Repair
- Computer Diagnostic and Repair
- Cooling System Diagnostic and Repair
- Cooling System Flush
- Diesel
- Domestic Repair
- Drivetrain Service and Repair
- Electric Repair
- Electrical Repair
- Electrical System Diagnosis and Repair
- Emissions System Diagnostic/Repair
- Engine Performance and Tune-up
- European Repair
- Foreign Repair
- Fuel Injection Diagnosis and Repair
- General Repair (Aftermarket)
- GM Factory Trained Specialist
- Headlamps and Vehicle Lighting
- Heating and Air Conditioning
- Ignition Systems
- Import Repair
- Japanese Repair
- Muffler & Exhaust Repair
- New Tire Replacement
- Oil Change Facility
- Oil Changes
- Radiator Repair
- Scheduled Factory Maintenance
- Service Department
- Smog Check
- State Inspection
- Shock and Strut Replacement
- Steering and Suspension
- Timing Belt Service
- Tire & Brake Repair
- Tire Repair
- Transmission & Clutch Repair
- Transmission Fluid Service
- Truck Repair
- Used Car Evaluations
- Wheel Alignment
Languages
- English
Insurance
- Most insurance accepted
Payments
- American Express
- Cash
- Check
- Debit
- Discover
- Mastercard
- Visa
Staff
Troy Tidwell
Certifications & Memberships
5 stars RON &CONNIE L Featured review
Tidwell Auto is a breath of fresh air. Honest, fair and friendly. Troy Tidwell is a man of his word.
Tidwell Auto Service replied:
Thank you for the amazing review. We appreciate your business.
5 stars CHARLOTTE A Customer since 2013
great! they are honest and informative
Tidwell Auto Service replied:
Thank you for the review and we look forward to ding business with you in the future.
3 stars DEBBY & ANDY B Customer since 2012
Although it took a day longer than it was supposed to take, I appreciate getting my steering fixed. When I was driving to Ohio, however, My steering wheel began to shake badly when I applied the brakes on the freeway. Wondering what could have caused this, as there was no indication of this before I got the steering fixed.
Tidwell Auto Service replied:
You have has us look at this July 17, 2012. We suggested that you needed 2 new front tires and I also have a quote for struts which could also be causing you shaking. Please bring the car in and we will figure out what is going on with it.
Thank you, Lauren
5 stars RUOGU B Customer since 2012
Work done in timely fashion.
Tidwell Auto Service replied:
Thank you for the review. We always try to get everything done as timely as possible.
3 stars MORTON & IRIS G Customer since 2013
Pricey
Tidwell Auto Service replied:
Please specify pricey? We rebuilt your transmission for under most of your other quotes that you revived.
4 stars LARRY P Customer since 2009
When appointments are made in advance to procure parts in advance, you need to DO IT and not wait till the appointment time to order the parts.....this ADDED to the time to get my car repaired and because I was misled, I may not come back for future service needs!
Tidwell Auto Service replied:
Larry I apologize that your parts were not ordered ahead of time. I was under the impression that you wanted it check first then have it repaired if it was necessary. Again I am sorry for the misunderstanding.
1 stars DODGIE G Customer since 2012
I brought my pick-up truck for a 200K service and paid a lot of money. Few days later, there was a loud squealing noise in my engine which wasn't there before they worked on my truck. I brought it back and they did more work and I paid a good sum og money again. The following day after that, the squealing noise was still there and was worst. Now, I have to bring it back again. I am very disappointed that I have to keep bringing it back for the same reason which never happened at the previous service garage I used to take my truck. I may have to reconsider using Tidwell to service my truck.
Tidwell Auto Service replied:
Dodgie we are going to get you all fixed up today sorry for the inconvince and thank you for your patience.
Dodgie I would like to know if the squeaking has been taken care of.
5 stars MIKE F Customer since 2009
Prompt, excellent, friendly service, as always! Lauren is a gem!
Tidwell Auto Service replied:
Thank you Mike we appreciate you business and value you as a long time customer!
5 stars BRENDA C Customer since 2011
Service was fast and work was excellent.
Tidwell Auto Service replied:
Thank you Brenda!
5 stars MARCUS R Customer since 2008
Great service as always!
Tidwell Auto Service replied:
Thank you for the great review.
5 stars Anonymous Verified customer
I felt extremely compfortable immediately. This was my first time at Tidwell Auto Service and they told me that I needed additional work and I did not question them. I normally would question somethin like this and get a second opinion. I did neither in this case because I felt they are a trust worthy business and I will schedule the additional services very soon.
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