Thompson Electric Sign Company
Advertising Agencies
P.O. Box 15389
Baton Rouge,
LA
70895
(225) 925-8190
Mon - Fri: 7:00AM - 3:30PM
Sat - Sun: Closed
About
Thompson Electric Sign Company is a full-service sign company offering installation, maintenance, repair, and custom manufacturing services. We pride ourselves on our quality workmanship and consistent customer service. With our talented graphic designers, we can take your sign from an idea to a reality. Our experienced crew can then service your sign so that it shines bright for years to come.
Languages
- English
Payments
- Cash
- Check
- Mastercard
- Visa
Staff
Barbin Graham
Certifications & Memberships
3 stars L&S T Featured review
The quality of the work was outstanding. My only complaint was the extremely long delay in getting the job done. I was told it would take three weeks but it ended up taking more than twice that long. The excuse every time I contacted my representative was that the company was "slammed" and it was taking longer than expected. Not once did my rep initiate a conversation; I had to call, leave messages and email him each time for an update. In my opinion, an accurate timeline should have been communicated up front and occasional updates on the job status would have been appreciated. Again, the sign looks fantastic and I get soooo many compliments on it!!!
Thank you for taking time to complete this survey. While we are thrilled to know that you like your sign, we never want to hear that we have provided poor customer service. We pride ourselves in providing the best service possible and we are not able to correct problems if they aren't brought to our attention. It is for this reason that we appreciate your honesty!
1 stars Lesli S Customer since 2014
Amazing customer service!! Easy to work with and great with helping to create the best possible look!
2 stars Anonymous Verified customer
confusion in various orders and not following up with deliveries and installations
Thank you very much for your honesty. We cannot improve our service unless you provide us with feedback. We would appreciate it if you would contact us so that we could get the specifics on what went wrong. We are always looking for ways to better serve our customers.
4 stars Greg A Customer since 2014
Great job all the way from the salesman to the installers!
5 stars Canedy Sign & G Customer since 2013
Anytime I have a project come up in their area, I call them first! Wyn and his crew are top notch! Projects are a ... Read More
5 stars T Customer since 2008
They exceeded my expectations and their field staff executed just as planned.
4 stars Inc. P Customer since 2014
I enjoyed working with Jay & Barbin. They were a big help in getting our first store in Louisiana open. The quality of t ... Read More
5 stars Anonymous Verified customer
Phillip has always been an excellent representative for your company. Service was above expectations and the co-worker ... Read More
4 stars Inc. S Customer since 2014
Donovan has been great to work with.
5 stars Claire H Customer since 2014
Absolutely EXCELLENT
5 stars Robert M Customer since 2013
The entire team from sales to the installers were wonderful. They were all very professional.
The installers went above ... Read More