When I entered the office, I noticed how clean the office was, and how friendly each person was that I encountered. I was carried back to be examined within 5 minutes of my arrival. The technician was very friendly and explained each step of my exam. Dr. Thomas was also very friendly, and carried himself in a professional and proficient manner. The techniciah who fitted me for glasses was skilful and helpful. Overall, I am pleased I am a patient, and I would refer a friend to this practice.