99.1% would refer friends and family to us

5 stars Customer since 2012

Just had my car in for brakes and rotors/oil change and Alex and Sean took great care of me as always!

5 stars Customer since 2014

I don't know of another auto maintenance place that will pick up my car so I can so shopping. And then, bring my car back. I was also told of other future maintenance that my car will need. Plus, still a better price than a chain oil change place. Worth the trip out to Sycamore.

5 stars Customer since 2014

Service was prompt, complete and a good price. I have found a new mechanic! Matter of fact, already recommended Think Driven to a friend and will continue to do so.

5 stars Customer since 2011

We are getting ready for a long road trip. We had Sean and his team put a hitch receiver onto our SUV and make sure the car is in great shape to handle the trip. The hitch is perfect and the service even better. We only trust Sean with our cars.

5 stars Verified customer

Excellent Service - squeezed me in for a needed oil change, identified a couple of under warranty items and provided me the information to provide my dealer for correction.

5 stars Verified customer

I was so pleased with how I was treated from start to finish. Complete honesty about my car and letting me know what was going on. My car runs like brand new! I could not be more pleased!! Thank you! I will be back for sure!

2 stars Verified customer

My car was left with barely enough gas to get to the gas station, the gas light came on as soon as I turned my car on. Also a Culver's receipt was left in my car. I don't appreciate my car being used to run errands. Lastly, my seat adjuster was broken the last time I took my car in without anyone telling me but it was obviously done by whoever was working in my car because I never change the seat position and I'm the only one who drives my car.

Think Driven replied:

We strive for customer satisfaction & I will make every attempt to rectify with you.

If I am correct, I believe that we had road tested your vehicle extensively & in varying conditions in an attempt to replicate the noise concern - I apologize that the vehicle was returned to you with low fuel.

Additionally it is not our policy to run errands with customer vehicles - I will address this with our employees.

I would like set up a time that works best for you to pick up the vehicle to inspect the seat adjuster as well as to fill your gas tank.

Please feel free to contact me via email or phone.

Sean Kellett

thinkdriven@gmail.com

815-895-0055

5 stars Customer since 2014

Great experience as a first time customer. Impressed with clean shop and friendliness of staff. Estimate for work was explained and work completed quickly. Appreciate their shuttle service.

Won't be my only time having work done there. Highly recommend this "out-of-the-way" family-

owned shop.

4 stars Verified customer

I had an appointment to get my oil changed. I was there a little before the appointment time. They were running a bit behind the slotted time. The service was good, people were friendly and the cost will keep me coming back, even if I have to wait a few extra minutes.

5 stars Verified customer

Very pleasant place to wait while the work is done, and I'm always surprised when it's done so quickly! Sean makes recommendations about work that's needed, including the reasons and pricing information to allow for planning ahead. Great place, great people!

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