I really liked my first experience at the Werk Shop. The repairs were completed in the estimated amount of time and within the estimated costs...and the costs were very reasonable compared to dealer charges for the same repairs. Further, the repairs took care of the problem.
The waiting area was very clean, comfortable and inviting. The whole shop was clean and in good order which made me feel good about the organization of the shop and the employees.
The only suggestion is to perhaps wash the car when the repairs are completed... It just gives that added sense that the business was valued by the shop.