95.6% would refer friends and family to us

4 stars Verified customer

I left relaxed but was disappointed with the massage. I was wanting a more firm massage.

5 stars Customer since 2016

I really felt that I got special attention from everyone at the spa and I felt wonderful for days afterward. I will definitely be going back in the future.

5 stars Customer since 2003

Wonderful as usual

5 stars Customer since 2007

Sandy's the best massage therapist!

4 stars Verified customer

You really need to provide a way to see my loyalty points easily. Also, I should just be able to pay with my phone so I won't have to stop afrer massage. I suggest you use something like PomPay app. my nail salon uses it and I really like it

3 stars Customer since 2016

The facilities were good. It felt private and cozy. The robe and slippers were comfortable. My valuables felt secured. I had a facial by Carmen and it was average. I loved the Epicurean products she used on me but she did not get hardly any of my blackheads out which was my main goal for the facial. I was in there for 75 minutes and she was exfoliating my face probably less than 15 minutes. She got my whitehead out on my nose no problem. It hurt but that's expected. I'm just disappointed that all those blackheads are still there especially for the price I paid. She also did not get all the mask off of my face and neck. I went to the women's lounge and there were a ton of white flaky residue all over my face. When I got home, my fiancé said I had a whole bunch of it behind my neck. Ugh......

5 stars Customer since 2008

A great experience as always! Thank you for the Sunday treat....

5 stars Customer since 2016

My boyfriend and I went to The SPA Los Gatos yesterday for the first time and had a wonderful experience! Natasha was my massage therapist and she was very knowledgeable and kind. She made sure to check in with me about pressure and temperatures and gave me some great stretches to help with my almost constant tension in my back and tension headaches. The spa was very clean and it really felt like an escape from my busy life as we were there. I would definitely recommend going!

4 stars Customer since 2007

Always a great massage at this spa.

5 stars Customer since 2016

The entire expierence was very nice and relaxing.

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Ed and Kenji were completely accommodating and even answered questions I didn't know I had. The level of comfort and customer service at this location are superb and I've already made a point to return for all my vision needs.
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