96.1% would refer friends and family to us

5 stars Customer since 2013

I love coming here! Scheduling an appointment was so easy and the staff was very accomodating. the lounge is always clean and tidy and the waiting room offers refreshments and a snack. Overall, it has a lovely ambiance, but I noticed the snack available contains peanuts - one of the patrons I met had a peanut allergy and needed to be careful when eating. Other than that, Loren gave a great massage treatment and made the experience very relaxing especially after my stressful morning. I'll definitely be coming back!

3 stars Verified customer

Facial experience was really great except for the extraction part. It was my first facial, and the metal extractor left my face in 10x worse condition than I had it going in. It is a few days after my facial and I have scabs all over my face. The spa was apologetic afterwards and did what they could, but I am still very disappointed. I would recommend the facial, but definitely ask them not to do any extractions.

5 stars Customer since 2004

Check in went smoothly.

Hazel was wonderful as ALWAYS. Her touch and choice of products to benefit each clients skin is a miracle!!!!!!!!!!!!!

5 stars Customer since 2008

Niki was amazing!

5 stars Customer since 2014

Great experience, lovely staff!

5 stars Customer since 2014

The staff was extremely courteous and made my wife and I feel very welcome. The facility is very nice and clean and relaxing. Met my wife in the relaxation area after we got into our robes and slippers. Then when our time came to, we went for our separate services. The massage I received was excellent. I would definitely go back for another.

5 stars Verified customer

Wonderful facial, great experience

5 stars Customer since 2008

I would absolutely recommend the the Los Gatos spa to family and friends. What an amazing experience!

5 stars Customer since 2012

As usual the service was awesome and Medhi was one of the best masseuses I've had in a long time! The warm stone was perfect after my very stressful day :) this is why I keep returning to The Soa Los Gatos.

5 stars Customer since 2011

Matt was great as always. Left my massage relaxed and went to bed early.