96.6% would refer friends and family to us

5 stars Customer since 2014

The Spa - Los Gatos was excellent from the front desk to my masseuse. The lobby has a great variety of items for sale. My masseuse was very thorough with just the right amount of intensity after inquiring about trouble spots. Following the massage with a steam was wonderful. I'll definitely be making another appointment for myself and purchasing gift certificates. Thank you,

5 stars Customer since 2006

Received a recommendation for a masseuse from the receptionist and she was fantastic! I an unable to go very often but when I do, it's always a wonderful experience.

5 stars Customer since 2013

Employee's are very professional. It doesn't matter if you are getting service or purchasing a product.

5 stars Customer since 2002

Great service every time!

5 stars Customer since 2012

I was very happy. Thank you.

5 stars Customer since 2014

I haven't many massages, but this is the best, by far. I purchased a couple of gift certificates and already have told others. Saori is wonderful!

4 stars Customer since 2013

Both my 80 minute deep tissue massage and facial were excellent! This was my second time at LG spa and I will go back. Love the steam showers!! My only critique is that the lockers are inconveniently placed in the back of the dressing room area and there is hardly enough space to access them when the spa is busy!

4 stars Customer since 2004

I had a facial with Sara and it was great! Efficient, comfortable and a very down to earth interesting person. The spa front desk people are always soo pleasant, even at the end of a very long day for them(8:30 or9Pm)...theonly suggestion I have is to replace the chairs in the lounge area...they are getting old looking and feeling..

5 stars Customer since 2007

Love each experience I've had here! I only to the massages and steamed showers!!! The music is tranquil the staff is kind and enjoy their jobs I can tell and the massage therapists know where to work out the kinks!

5 stars Verified customer

I really enjoyed my signature massage and scalp massage! Everything about my experience was wonderful!!

The one down side is that they don't automatically apply their promotional prices when you are all done and ready to pay. It kinda makes you feel like you are pinching pennies when you have to remind them that they charged you too much. When I was done with that, I didn't even bother telling them that I was new so I could take advantage of the additional $15 off because I didn't want to be annoying.