88.5% would refer friends and family to us

5 stars Customer since 2009

The new hope center is wonderful!! I get the feeling of love and family every time I go to my appointments. Dr Robin has so much love and compassion for everyone and you immediately feel it when she walks into the room.

5 stars Customer since 2011

Dr.Robins was very nurturing. It's obvious that she takes a personal interest in each patient.

5 stars Verified customer

The staff was very friendly. From the front desk and so on. They made me feel very welcomed and not like you were in a doctor's office.

5 stars Customer since 2010

We had tried, unsuccessfully for 4 years to get pregnant. We had seen various doctors and had 6 failed ICSI attempts. Our initial meeting with Dr. Robin excited us and left us hopeful. Our treatment began & we saw Dr Perez & Dr Robin. On our first ICSI attempt with New Hope we finally became pregnant. The pregnancy was as successful as the fertility treatment & our beautiful, healthy Son, Declan was born weighing 7 pounds 7 ounces.

Drs Robin and Perez are the reason we wake up to two beautiful blue eyes every morning & we are forever thankful, amazed and blessed. New Hope helped complete our family in the most competent, capable & caring manner.

The New Hope Center for Reproductive Medicine replied:

Thank you for sharing you story of success, love and inspiration! Your story, as well as so many others at The New Hope Center, drives us to deliver the highest in excellence each day.

5 stars Customer since 2014

Very good experience. From the consultation, health insurance benefits, and finances. I'm still through the process but I know I'm in great hands.

The New Hope Center for Reproductive Medicine replied:

We are very pleased that each step of the process is going very smoothly which is our consistent goal for all patients at The New Hope Center. We believe part of "new hope" is, indeed, knowing you are in good hands.

5 stars Customer since 2014

Very good experience. From the consultation, health insurance benefits, and finances. I'm still through the process but I know I'm in great hands.

The New Hope Center for Reproductive Medicine replied:

We are very pleased that each step of the process is going very smoothly which is our consistent goal for all patients at The New Hope Center. We believe part of "new hope" is, indeed, knowing you are in good hands.

5 stars Customer since 2013

Everyone is so helpful and makes you feel so hopeful. Thank you Dr. Poe-Zeigler for all time and the support you give.

The New Hope Center for Reproductive Medicine replied:

Thank you for your kind note. We are glad you are having to positive experience as part of our New Hope family!

4 stars Customer since 2014

Fantastic facility, doctor, and staff. Look forward to working with them to reach my goals. One area for improvement would be returning phone calls.

The New Hope Center for Reproductive Medicine replied:

Thank you for your kind words and your thoughts for improvement. A larger than normal amount of patients, and potential patients have generated a large call volume while we always strive to offer the finest patient service, especially to our current patients. If you ever feel like you have waited too long, we encourage you to call and ask for a member of our administrative team so we can take care of any concerns immediately.

1 stars Verified customer

Very disappointed in the number of days it took to get the results back from a simple preganacy test. Very insensitive to the emotions of the people waiting for those results. Made me reconsider using them again. Giving them one more try before going elsewhere.

The New Hope Center for Reproductive Medicine replied:

We would love for you to let us know who you are and speak to a member of our administrative team Your experience is out of character for our practice. We would appreciate learning more specifics from you when you contact one of our administrators. Thank you for the privilege of serving you.

5 stars Verified customer

When I first walked in I was greeted with a friendly smile and the receptionist made me feel very welcomed. The visit was great! The doctor was very informative and I highly recommend this office.

The New Hope Center for Reproductive Medicine replied:

We are pleased that you had a rewarding first visit. Many thanks.

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