448 Viking Drive
Oceana Place, Suite 100
Virginia Beach, VA 23452

Mon - Tue: 7:00AM - 5:00PM

Wed: 7:00AM - 6:30PM

Thu - Fri: 7:00AM - 5:00PM

Sat: 7:00AM - 2:00PM

Sun: Closed

88.2% would refer friends and family to us

5 stars Verified customer

I love Dr. Robyn. She is so caring and explains everything in a way that is easy to understand.

4 stars Customer since 2014

Got to see Dr Robin herself, she really took her time explaining everything and went into depth with my history. I liked her a lot!

Wait time to see lab and financial person afterwards was long. My appt was at 1:30, I was seen at 2, done with Dr Robin at 3, and didn't leave until 5:15.

To long.

4 stars Customer since 2014

Dr. Robin is thorough, empathetic, and personable. She takes her time and makes my husband and I feel like we are her only patients. Chrystal, the financial counselor, makes sure we are aware of any worse case scenario for any option we choose to pursue. We appreciate that candidness. Tenisha, at the front desk, always greets us with a smile and welcoming demeanor. When I was waiting for quite a while because of a miscommunication in the back, Tenisha went out of her way to find out what was going on and make things move along. The only complaint my husband and I have is on two visits, we waited for over a half hour just because of miscommunication I mentioned above. Somehow when being moved around from one part of the office to another, we got lost in the shuffle. When visits take up to two hours as is, that can be very frustrating. Otherwise, New Hope has given us just that. We are so happy we decided to come here.

3 stars Customer since 2014

I am so happy with Dr. Robin but trying to get a hold of staff is frustrating the only person who is prompt is Martina and Christel. The lab corp is impossible to get a hold of and at times I feel as if this will never happen. We have waited 12 years and it is disheartening to know that because of staff I might not do this.

The New Hope Center for Reproductive Medicine replied:

We appreciate you message and have passed it our to our practice manager to address. You can be assured that Dr. Robin will make sure you get the highest patient care. We do appreciate you honest feedback.

5 stars Customer since 2014

Great experience as usual!

The New Hope Center for Reproductive Medicine replied:

Perhaps this should be one of our "slogans"! We certainly appreciate you and are glad you are having another rewarding experience at The New Hope Center.

4 stars Customer since 2014

This was the first truly good experience I've had so far. There's always been something that has turned me off, made me feel uncomfortable, or even confused. Having my post-op appointment with Kat, the nurse practitioner, was wonderful in the truest sense. She did not talk down to me - she was kind and straight-forward - and she was pleasant. It was nice to meet you, Kat! Also, working out payment of an unusual bill went smoothly with Taneisha also and I appreciate that too!

The New Hope Center for Reproductive Medicine replied:

At The New Hope Center, we strive for every patient visit to be positive and uplifting as we all have the same goal... getting our patients pregnant! Thank you very much for your comments and we are so happy to have you as part of The New Hope family!

4 stars Verified customer

The clinical and administrative staff are always friendly and helpful. Dr. Robin is fabulous.

The New Hope Center for Reproductive Medicine replied:

We must say we feel the same way about Dr. Robin! We are glad you are having a good patient experience as our goal is always the highest in satisfaction... and results.

5 stars Verified customer

I couldn't be more happy with all the attention to details and the entire process. I would recommend NHC in a heartbeat.

The New Hope Center for Reproductive Medicine replied:

Thanks for the kind words and the desire to refer others who may need a little help getting pregnant. It is our privilege to serve you.

5 stars Customer since 2014

Great

The New Hope Center for Reproductive Medicine replied:

That it! Summed up in one word and our goal for the experience of all who trust The New Hope Center for their fertility care. Thanks for you note!

5 stars Customer since 2012

Dr. Robin is always so sweet and very thorough with answering your questions. I feel completely confident in her skills and look forward to working with her for our 2nd IVF cycle.

The New Hope Center for Reproductive Medicine replied:

We are so happy to see patients back and it we will be proud to support your every step of the way. Thank you for being a part of The New Hope family!