because my car is old I feel you don't try to make a effort to maintain it at a cost effective way. I have tires balanced & they still bounce, you rotate tires & the car pulls to the right? something that it didn't do before I brought it to you? When I schedule a service call to discuss the above all I get is lip service about how many miles the car has on it and a list of all the parts that have wear. I have spent over $2000.00 at your place over the years but won't be spending any more there. I will be going to a place that can balance a tire.
The customer did come in and get a balance done. The rear shocks are no longer working due to fluid leaking, which in return is making the car bounce. Secondly the front tires have cords about to show due to shocks and alignment being bad. Customer was notified these two items needed to be repaired and these issues would no longer be there. Customer declined services.