While I was at the salon, the service was excellent. As well, my hair sylist was so polite and very knowledgable about the style I wanted. Althought it took just over three hours to do red ombre, I was very satified with my results. After a day, my red had faded out almost completely. The "red" that is still there has faded to a blonde copper color. I was aware that red faded fast, but not that fast! When I returned to the salon to discuss my hair,they were again very polite but insisted that's what is suppose to happen and could only offer me more products for $40 dollars to keep the red in longer the next time I were to put red in my hair. If I was aware the product lasted for only a few days, I would of never spent 100 dollars on this hairstyle. I am overall disapointed with my results. For anyone looking to do this hairstyle. BEWARE. It does not last. Although I did not receive my money back, I really wish it would of been an opition, because I truly feel this was a waste of my money and time.
Thank you for your review. We appreciate your feedback and use it moving forward. We apologise that you are not 100% satisfied with your hair. We would like to speak to you further regarding this matter. Jenna will be in contact with you today to speak to you further and find a solution. Thank you and have a great day