The last time I had my hair done at this location I had a terrible experience. The management was very kind and did their absolute best to make up for the experience I had. I cannot say how thankful I am for their efforts to not only fix the situation but also keep my business. I decided after a year to go back to this location and I had Heather H as my hairdresser. She did a great job and took excellent care of me and my hair! Thank you!!