Telle Tire & Auto Service
Automotive
1323 S Big Bend Blvd
Richmond Heights,
MO
63117
Mon - Sun: Closed
Services
- Domestic Repair
- Import Repair
- European Repair
- Foreign Repair
- Transmission & Clutch Repair
- Tire & Brake Repair
- Muffler & Exhaust Repair
- Electrical Repair
- Oil Change Facility
- Service Department
- General Repair (Aftermarket)
- Japanese Repair
- Radiator Repair
- Electric Repair
Languages
- English
Insurance
- Most insurance accepted
Payments
- American Express
- Cash
- Check
- Debit
- Discover
- Mastercard
- Traveler's Check
- Visa
What others had to say
1 stars Anonymous Featured review
I was treated with a distinct lack of respect after reporting that my car had been damaged in the process of having two tires replaced. I did not notice the damage until I arrived at work, and could not call until the next day. When I arrived to have the problem fixed, I was basically accused of lying. "There is no way we could have damaged it," I was told. I was also told, "Even your son said it was broken when you came in." I have no children. The repair work was done--at full cost to me. After speaking with the owner, the labor costs were dropped. Needless to say, I will not be returning. An additional 25% added cost to an already expensive purchase to fix damage done by the establishment and then being accused of lying about it is not acceptable service for me.
Telle Tire & Auto Service replied:
The customer came in for two tires that we replaced on her vehicle. The customer noted the next day her door handle was broken. When I asked our technican about it he noted he had a problem opening the door and the handle was not working properly. Changing tires on a vehicle does not break a door handle. We opened the door the same as everyone else. We replaced the handle for the customer with no labor and only charging for the part. We do make mistakes and when we do we have no problem taking care of them for our customers but in this situation there was no way we were responsible for breaking the door handle. I hope you can understand and give us another opportunity.
5 stars Anonymous Verified customer
I paid for a winterizing package which was to include tire rotation and the rotation wasn't done.
5 stars JACK C Verified customer
As usual, the guys at Telle Tire greeted me by name and provided me with quick and complete service.
4 stars Anonymous Verified customer
I had low tire pressure and Telle tire fixed it for free and gave me an oil change for a reasonable price. The shuttle was great. My only complaint was they didn't call me to let me know if I had a flat or a leak (I didn't). It would have been nice to get a phone call.
5 stars RUTHELLEN O Verified customer
It is a pleasure working with the people at Telle Tire. Everything went great and I'll continue to use them for my car needs.
4 stars KELLY G Verified customer
Yesterday was the second time I have had tires installed by Telle Tire and I have been pleased both times by the price of the tires installed, as well as the speed of service, quality of work, and customer service. I will continue to go here for all my tire installations.
4 stars DAVID H Verified customer
got very good service, dhomeier
5 stars LARBI B Verified customer
Very satisfied. Specially, I received a reminder via text message two before my appointment"Nice touch".
5 stars Anonymous Verified customer
I always purchase my tires from Telle, because of the customer experience, they demonstrate that they appreicate your business. Prices are great too, but it's the client service that is the difference.
5 stars REBECCA-KATE H Verified customer
great service as always, thank you
5 stars TERRY C Verified customer
As usual the service at Telle Tire was superb!!!
I needed a headlight on a very busy day and they squeezed me on and replaced it in about 15 minutes. Love these guys...always polite and friendly. Telle Tire is the expert on car care!!
Thank You,