99.7% would refer friends and family to us

5 stars Customer since 1996

Great people.

5 stars Customer since 2004

We have been taking our pets to Southwood for more than 20 years.

We waited until Buddy was all better to tell you our experience. Both doctors are very kind and this was a big experience for us and for Buddy. As we are now senior seniors, we appreciate extra help, such as assisting us with taking Buddy back out to the car.

Buddy is completely healed now and feeing fine. He was groomed about 10 days after surgery with the Mobile unit that comes to us.

He had his poorest day the day after surgery and it was onward and upward after that. He was pretty good about taking his pills and we finished all medication.

Thank you so much for your kind, expert care. Buddy is family and we appreciate the excellent and kind care from all your staff.

Blessings to you all, Keith & Martha Sutton

5 stars Customer since 2014

The staff seemed very friendly and the doctor was very informative. I feel like Bailey wasn't stressed or uncomfortable being there. They seemed to take good care of my baby girl and made both of us feel very welcomed. They kept the clinic very clean and organized. Thank you for taking care of Bailey!!

5 stars Verified customer

I have always had the best care for my animals here.

5 stars Verified customer

My pet always has excellent care at Southwood Drive. The staff is personable as well. Good care for my pet and good customer service.

5 stars Customer since 2004

Dr. Penn is the best vet in Lufkin and he really cares about his patients. Dr. Penn has helped me with several rescue animals and he treats the animals just as he treats my own pets. I have called the emergency line more than once and every time Dr. Penn doesn't hesitate to help my pets. I love the staff at Southwood and we are treated like family there. Southwood Vet Clinic is where I will continue to bring my pets and YOU should too.

5 stars Verified customer

Dr. Penn is the best vet in Lufkin and he really cares about his clients. I will continue to take my pets to Southwood, only if Dr. Penn is still a vet there. Thank you Southwood for another great visit.

1 stars Customer since 2009

We boarded our dog for 10 days at Southwood Drive. My experience was not a good one. When I picked her up, I didn't return with any of her items I left her with. Upon returning to the clinic to pick up her items, the staff was unable to locate them for some time. I was told during my initial call to schedule boarding that my dog would be in a run. When I picked her up, I discovered it was a cage. I was also overcharged but that problem was quickly and politely corrected.

4 stars Customer since 2011

Very helpful and pleasant staff, clean facilities and they teat the animals with best of care.

5 stars Customer since 1996

as always Professional and Friendly....

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