99.7% would refer friends and family to us

5 stars Customer since 2002

Love dr. Shawn.

5 stars Customer since 2007

Staff are friendly and animal lovers. The doctors are good with our pets.

5 stars Customer since 2007

I AM VERY SATISFIED WITH SOUTHWOOD, I HAVE BEEN WITH TMEM FOR YEARS. TRUST THEM TO ALWAYS TAKE CARE OF MY LITTLE ONES SO FAR MY DOGS HAVE ALWAYS DONE WELL WITH THE CARE THAT THEY RECECEIVED THERE.

5 stars Customer since 2007

It was great the staff and Dr Penn are wonderful

3 stars Verified customer

I am very picky about where I take my animals. I came to SDAC on 2 referrals as I am not from this area. The initial phone conversation about boarding my dog was friendly, but a bit deceiving. I didn't know I would have to pay for his bath. I come from a vet hospital where it was complimentary since we boarded so long. When I was concerned about being late to pick up my animal (out of my control), the person on the phone was basically saying that it would not be possible to wait 5 minutes for me to get there. Where I come from, it not only is not an issue, but a pleasure to provide excellent customer service, even if the staff has to stay an extra 10 minutes.

When I got there, everyone was friendly, however, that for which I was grateful. I am considering going back but will continue to do research about other facilities first.

5 stars Customer since 2007

swdac is very caring when it comes to your pets needs.

5 stars Customer since 2004

Dr Penn met me on a Sunday morning to help me with my dog. It was a great relief for me to get attention to her on a weekend and also helped me know that my dog was going to be ok.

5 stars Customer since 2014

They were friendly and obviously care about the animals. It's one of the few times that Ziva didn't act nervous about being there, even when she had to go back in for a minute. Thank you!

5 stars Customer since 2009

The ladies at the desk were very helpful & knowledgeable

5 stars Customer since 2005

Your staff always, always treats our baby like he is your own!

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