Have always been afraid of dentists. The staff at Dr. Williams office has helped me to over come that fear. The friendly, helpful staff has always gone out of their way to ease my nervousness.Shelly even knows which headphones I like! Thank you all, because of you am not quite as afraid anymore. Could not afford the work needed done, but with Kaitlyn's help, am making it work. I have nothing but good things to say about my experience so far with the entire staff!