95.3% would refer friends and family to us

4 stars Customer since 2013

Pleasant visit with doctor, very helpful assistance in choosing frames, overall good experience with all staff.

5 stars Customer since 2006

Dr. Graves and his staff provide professional quality care.

5 stars Customer since 2007

Extremely professional and knowledgeable. Prompt service.

5 stars Customer since 2012

Fast and nice service. Quality glasses

1 stars Customer since 2014

I had an appointment with a Doctor and then he had to go to lunch so he turned me over to his partner. It was very uncomfortable and just wrong. When you schedule an appointment you should have one doctor the whole time. I had seen them a month or so ago and was told that my eye was perfect but when I saw them this time I had something very wrong with my eye. If it had been caught earlier the damage done would have been less. I really

Ike the staff but just not comfortable with everything that happened. Sorry

Sumner Eye Care -Gallatin replied:

Ms. Wickersham,

We are very sorry about the schedule change. Thank you letting us know how you feel. We will definitely avoid issues like this in the future and we hope to see you again. We also hope you are doing well.

Best Regards,

Sumner Eye Care Staff

5 stars Customer since 2014

The facility was very clean, and all the staff was friendly and professional.

5 stars Customer since 2014

Nice, thorough explanations, and everything went quickly

5 stars Customer since 2008

In and out,took me in 5 minutes till 5!

Wonderful service thank you!

3 stars Customer since 2006

Approximately 2 yeas ago I purchased frames, lens, and exam for around $500, yesterday's yearly exam and replacement lens (no frames) was $509, seems unreasonable. When my glasses were returned and I put them on leaving the building, all I could see was the associate's fingerprints. My hard earned money to purchase new lens didn't justify cleaning the glasses before they were returned. Disappointing. Actually after I left I wished I had just paid for the exam and gone elsewhere for the lens

2 stars Customer since 2006

Two yeas ago I purchased lens & frames for around $500, this visit lens only were $509, seems unreasonable. When I placed my glasses back on after the visit, I was looking through fingerprints of the associate. I guess they don't appreciate the hard earned money I spent, to even clean the lens before i leave. Disappointed. The change in the prescription was so minor, if I had it to do over I would have paid for the exam & left.

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