I had a cleaning with Rosy, which went well. I do however, have a hard time, even with ear plugs putting up with the loud and irritating laughter at the station next door.
I have asked twice to have this adressed. It has not been. If it is not better, I will be going to another dentist.
Summit Dental Care replied:
We have headphones and offered those to her but she declined. For her next visit we have put her in during lunch time so that she doesnt have to hear other people in the office. She likes things very quiet and we are a busy office. We have tried to keep it quiet but we also don't want to ruin another persons experience because she doesnt like laughter or any noise. We honestly care about each person and are trying to create good experiences for all. Silence usually makes other people uncomfortable We have called and spoke to her about this as well letting her know no other person is at the same time as her appointment.