I have to honest and say, I am terrified of dentists and have always been. Of course, this experience would rate right up there with the ones in the past. Maybe worse, since I was having problem and in severe pain. It is unbelievable to me, that this office could relax me as much as they did, beyond my wildest dreams. Dr. Harman is very professional, but you feel comfortable with your mouth in his hands. His office staff is top notch for sure. I worked in a Medical office as a manager for 13 years and prided myself on Customer Service, with seems to be lacking these days, But, definately NOT in this office. Everyone treats you like a person, with feelings, with fears and reassures you every step of the way.
I would and have recommended this office to anyone who wants or needs quality dental service. I have found, the diamond in the ruff....
Summerbrook Dental Group replied:
Terry, I'm so glad that your experience was so good here. I hope that each and every time you come in, we treat you like a valued individual and that you are always satisfied as you have been so far. We're lucky to have patients like you! -Dr. Craig