I normally don't respond to surveys or feedback requests, but I am very impressed each time I go in for an eye appt. The entire staff is very courteous and professional throughout the appointment. Dr. Hansen is so easy to work with and understands my concerns and questions. Since I work out of town, I especially like that I am able to schedule appointments before 8 AM or after 5 PM. Very few doctor's offices provide this type of customer service. I would highly recommend Southwind to anyone wanting to have a positive experience when they go to the doctor.