Ronald T. Krause, D.D.S
Dental
743 East Chapman Avenue
Orange,
CA
92866
Mon: 8:30AM - 5:30PM
Tue - Wed: 8:00AM - 5:30PM
Thu: 8:30AM - 5:00PM
Fri - Sun: Closed
About
Welcome to our practice! In the Old Town Orange area since 1978, Ronald T. Krause, DDS has been helping his patient's achieve, not only optimal oral health, but also their cosmetic goals for beautiful, youthful smiles. Dr. Krause's years of training and experience in cosmetic, restorative, and general dentistry is coupled with his genuine care and concern for his patients comfort and well-being. We utilize state of the art dental technology and adhere to strict OSHA infection control practices for your comfort and safety. We also offer Nitrous Oxide sedation for your dental procedures. The primary goal of Dr.Krause and his team is to provide our valued patients with the best in quality dentistry and customer care in a comfortable, caring, and personal environment.
Services
- Cosmetic - Veneers
- Cosmetic - Whitening
- Cosmetic Dentistry
- Dental Implants
- Dentures
- Endodontics
- General Dentistry
- Oral Cancer Screening
- Pediatric Dentistry
- Periodontal - Deep Cleaning
- Periodontal - scaling and root planing
- Periodontics
- Prosthodontics
- Teeth Extraction
- TMJ - Temporomandibular Joint Disorder
- Wisdom Teeth Extraction
Languages
- English
Insurance
- Delta Dental
- Most insurance accepted
- PPO
Payments
- Care Credit
- Cash
- Check
- Debit
- Discover
- Financing
- Mastercard
- Visa
Staff
Eileen Krause
Certifications & Memberships
3 stars Nicholas L Featured review
Unfortunately, my family & I will not be returning to your office.
When I was charged $75 on March 11th for Niko's previously missed appt I was shocked. After making some phone calls, this is significantly higher than what other offices are charging. Having said that, it is certainly your right to charge whatever amount you see necessary.
Please pass along my regrets to Dr. Krause as my entire family likes & respects him; however, with two working parents, four kids in school, four kids playing sports, practices, appointments, lessons...missed appointments or scheduling conflicts, although I believe to have been rare, are bound to occur. It's not to say I don't believe there should be a charge for a missed appointment, $75 is not something we can afford or are willing to pay.
M. Letson
Ronald T. Krause, D.D.S replied:
We have always enjoyed seeing you and your family in our office! Dr. Krause said he would miss chatting with you all and getting to know each of you better at your visits! We sincerely regret that you felt you needed to leave the practice due to a cancellation policy! Even though our office guidelines/fees regarding "No Show" appointments and last minute cancellations are always disclosed up front and reviewed by the patient/parent, we still make every possible effort, within reason, to be accommodating and sensitive to patients' busy lives, both in our scheduling and by making some allowances for those unexpected, last minute changes or forgotten appointments. As a courtesy to our patients, and to help them in managing busy schedules and multiple appointments like yours, our staff has always confirmed appointments with the patient in advance. Consequently, if a patient has NOT advised us that they are unable to keep their appointments, we assume they intend to be here. Again, while we do try to make some allowances for these situations within reason, eventually the standard cancellation fee will be charged to remind the patient of the importance of the time that has been reserved. You may feel that this cancellation fee is unusually high, however, it in no way comes close to the cost of the lost appointment time and more importantly, the inability for Dr. Krause or his hygienists to see other patients that may be waiting for available appointment time. Your feedback is appreciated as it reminds us of the importance of always striving to improve the way we serve all of our patients! We would always welcome a more personal conversation with you, if you wish, to go over your particular situation.
Kind regards to you and your family and best wishes for an excellent dental relationship and care in the future!
Eileen Heniff, Business Office
4 stars Jenny B Customer since 2009
Amazing appt. as I expected!!
5 stars Thomas W Customer since 1999
always great care and attention to detail!
5 stars Nancy W Customer since 1999
Heather knew I had to be ut of there no later than 11:30 and I was driving away at 11:30!!
5 stars Chad M Verified customer
Always a friendly and helpful staff
5 stars Marjorie S Customer since 1999
ALL of you are the GREATEST. You serve the total human needs of your patient. See you in October
5 stars James B Customer since 2009
Continues to be excellent care
5 stars Nancy P Customer since 1999
Dr. Krause and his team are the best! I totally recommend his office for anyone.
5 stars Margaret"Peggy" L Customer since 1999
Wonderful as always! Thank you.
5 stars Adele T Customer since 2001
My family has been going to Dr. Krause for years. He is great!
5 stars Charlene L Customer since 1999
Such a friendly office and most of the time very punctual!
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