Staff is nice & mostly professional. Location is good, office appears clean.
We waited for 2 1/2 hours, way too long for anyone with children, but once they actually started service, it went pretty quickly.
No one answered the after hours "hotline" when we called twice the evening after the appointment as my daughter was in a lot of pain. Written instructions were not given. No one called back from the two voicemails that were left on the after hours hotline & it is now after 1 pm the following business day when the office has reopened.
No pain meds were suggested if the children's Tylenol did not work, which it didn't.
We did follow the few verbal directions we were given at the office but still had issues that could have been resolved if someone had answered the after hours number or returned the call. Luckily we found an answer from a friend who works for another dental office when we posted on FB needing help bc nobody at Heavenly Dental returned our call.
Not good business, not good patient care.
Ok place to go for a cleaning but for any other services we'll consider seeing another dentist.