Upon arriving I was greeted by a very friendly and helpful receptionist (I had to sort out some insurance details and she worked through it with me) After a brief wait I was taken back by the hygienist, Carly, who was also very personable. She explained everything that was going to happen and made sure to answer any questions I had. Dr. Yahya was also very polite and helpful. While it was my first time as a patient there I felt as though I was a friend, not just a patient. I highly recommend Smile Designer!