165 Dowlin Forge Rd
Exton, PA 19341

Mon: 9:00AM - 7:00PM

Tue: 8:00AM - 5:00PM

Wed: 9:00AM - 7:00PM

Thu: 9:00AM - 5:00PM

Fri: 8:00AM - 1:00PM

Sat - Sun: Closed

97.6% would refer friends and family to us

5 stars Verified customer

No additional comments

3 stars Customer since 2000

Somewhat put off on how we had to wait until we / your staff figured out insurance. After about 15 years as patients I would have thought there was some trust that bills would be paid, as they have been in the thousands of dollars, in the past. So much for locality when it was obvious here was more concern on payment than what we were there for! It is a shame that "business" gets in the way of patient service.

Once the financial end was resolved our service was very good.

Smile Design Associates replied:

We appreciate your loyalty to the practice for 15+ years. We apologize for any inconvenience. If your insurance policy has changed, it is helpful to obtain your benefits in advance. Our goal is to make sure our patients are properly informed of their financial obligation before consenting to treatment.

5 stars Verified customer

Very considerate,calm atmosphere. The dental treatment done in an efficient manner with patient kept as comfortable as possible.

5 stars Verified customer

Pleasant atmosphere and very confident and courteous staff.

5 stars Customer since 2001

Lorraine is the best!

5 stars Verified customer

The staff and Dr. Mackey are wonderful, they are so knowledgeable and friendly. I have been a patient of Dr. Mackey's for over 20 years and will continue to be so even if my insurance doesn't include her practice that is how impressed I am with Smile Design Associates!!!!!

Great job to all for keeping my smile beautiful!!!

5 stars Customer since 2005

Excellent dentist and staff. Everyone is extremely nice and helpful.

5 stars Verified customer

Have dreaded and avoided dentists for way too long. I was forced to finally conquer my fear due to a dental emergency. Smile Design has been awesome. They are working on fixing years of neglect and have done so with no pain or judgement and have been totally sympathetic to my phobia along the way.

4 stars Verified customer

Beautiful office. Only negative is no one to greet you as you sign in letting you know you are there. That should not keep anyone from coming to their office, though.

5 stars Customer since 2014