I had front and back brakes done here. I just had a tire burst like a split banana on the side facing the inner car. When I took it off it was OBVIOUS it was bald and due to split soon. Tread was GONE. I know when they removed the tire they could see this yet they never said anything. They could have told me the tire was not safe and I would need one soon as taking it off would have been the only way to know. I guess they just wanted to do the job, get paid and the heck with caring about the customer. Plenty other issues, not enough space to write!
SIMON'S AUTO SERVICE replied:
We are extremely sorry to hear about your tire blow out, however your vehicle has not been serviced by us for over seven months. At the time of your brake repair your tires were inspected and no uneven wear was seen. It is quite possible that your vehicle is out of alignment causing uneven wear on the tires and I would have the vehicle checked to prevent future problems. Here at Simons Auto we perform a 30 point inspection every time you come in to get serviced. If you would like to state your other concerns please feel free to give us a call at 216-371-2354, as it is rare for us to get complaints about our service and a little education of matter may help resolve your issues.