98.8% would refer friends and family to us

5 stars Customer since 2011

Simon's has been our family mechanic for more than a dozen years, and again has confirmed our choice by addressing one of our cars problems in a timely and cost effective manner.

SIMON'S AUTO SERVICE replied:

Thanks Bill, for your confidence in us. We appreciate your business.

Simon

4 stars Customer since 2013

I was a walk-in customer but Simon took care of me right away. Did a thorough inspection of the car and fixed the problem quickly. Nice work.

5 stars Customer since 2010

It is nice to have a service station who not only does a good job but one you can trust. Good luck and best wishes with the new facility.

SIMON'S AUTO SERVICE replied:

Thank you for all your support.

Simon

5 stars Verified customer

Simon always does a careful review of the problem and proposes the most economical solution. We so appreciate his care of our vehicles.

5 stars Customer since 2012

Excellent service. Thank you

5 stars Verified customer

As always, the work was done well and in a timely fashion. Simon noted an issue to monitor -- but didn't try to scare us into an immediate expenditure. One of the things I really admire about him.

5 stars Verified customer

As always, the work was done well and in a timely fashion. Simon noted an issue to monitor -- but didn't try to scare us into an immediate expenditure. One of the things I really admire about him.

5 stars Customer since 2012

Simon's automotive exceeded my expectations working on my Suburu. I will recommend their auto service to others.

5 stars Customer since 2011

Simon was very honest about a problem on my car and what needed fix. I had first taken it to Conrad's who quoted the repair at almost $1000! When Simon looked at it he figured out how to only replace the part that was broken and saved me almost $600. I have taken my car here for a few things and I have always been given good and helpful information. No longer will I be choosing convenience over quality.

1 stars

I had front and back brakes done here. I just had a tire burst like a split banana on the side facing the inner car. When I took it off it was OBVIOUS it was bald and due to split soon. Tread was GONE. I know when they removed the tire they could see this yet they never said anything. They could have told me the tire was not safe and I would need one soon as taking it off would have been the only way to know. I guess they just wanted to do the job, get paid and the heck with caring about the customer. Plenty other issues, not enough space to write!

SIMON'S AUTO SERVICE replied:

We are extremely sorry to hear about your tire blow out, however your vehicle has not been serviced by us for over seven months. At the time of your brake repair your tires were inspected and no uneven wear was seen. It is quite possible that your vehicle is out of alignment causing uneven wear on the tires and I would have the vehicle checked to prevent future problems. Here at Simons Auto we perform a 30 point inspection every time you come in to get serviced. If you would like to state your other concerns please feel free to give us a call at 216-371-2354, as it is rare for us to get complaints about our service and a little education of matter may help resolve your issues.