98.6% would refer friends and family to us

4 stars Verified customer

We came in for the first time to their center with frozen brakes, and Simon's was able to assess and complete the work in one day (with no appointment!). They assessed the car and let us know what other work they suggested be done, but in a way that was educational, not trying to get more of our money. They were polite, friendly, and the car works well! Thanks Simon's! We will be back.

5 stars Customer since 2013

So grateful for Simon's flexibility and help with everything!

5 stars Customer since 2011

I am very impressed by their expertise.

5 stars Verified customer

If your looking for an honest opinion about work needing to be done on your car look no further. I just brought my car in after a terrible incident in the past and after saving up my money and talking with them about what needed to be done I went and got everything done for a very reasonable price. I've been driving my recently restored car and everything is working as intended. You cant beat honesty.

4 stars Customer since 2010

The only thing I would recommend as a courtesy to customers when they come in for a leak in the tire, is to put air in the tire after taking out nail/screw and plugging it.

1 stars Verified customer

They fixed my misfiring problem which was nice. However, what they said they replaced were my ignition/inductor coils and wires. I had them replaced less than a year ago and now I'm thinking nothing may have been wrong and it may have simply been a loose wire that was giving me issues. In retrospect, I wish I had taken a look myself before taking it in and asked for the old parts to be sure they actually replaced it. Then, they told me I needed over $1,800 worth of repairs on my front end suspension and ball joints, bearings, and tie rods replaced. They told me it was dangerous to drive. I said "no" and took it to a mechanic at my parents' who has always been reliable and fixes my dad's trucks and tractors. He told me nothing needed to be replaced. Glad I didn't get swindled on that one.

SIMON'S AUTO SERVICE replied:

We would like you to come back in to the shop so that we can get your car up in the air and show you that your front suspension is, in fact, unsafe. We take pride in the work that we do and we take vehicle safety very seriously. Please come down to the shop anytime and we will take time to show you the suspension problems. We will also show you the parts that we replaced and explain why these ignition components tend to fail on vehicles. Please feel free to call us anytime or stop in at your earliest convenience.

Thanks,

Simon's Automotive

5 stars Customer since 2010

Courteous, professional service is Simon's hallmark. We wouldn't go anywhere else.

5 stars Verified customer

Entirely satisfying auto repair experience...easy scheduling, friendly reception, clear description of service needed, solicitation of my approval for service given, timely work and easy pick-up.

5 stars Customer since 2010

Simon's takes care of us and goes the extra mile. Thanks

5 stars Customer since 2010

My experience with the Simon Auto Group was/is the same for the past 22 years. I've never had to return the car because of an overlooked problem. The experience is always pleasant. Simon and his gang (helpers) are for-real problem solvers.