79.0% would refer friends and family to us

1 stars Verified customer

Try another spot ..... no other comments paid for nothing

5 stars Verified customer

The team is excellent and my esthetician was very knowledgeable on my skin. I love this place!!

5 stars Verified customer

This was a fabulous experience.

5 stars Customer since 2014

We had an awesome time. The hot stone massage was wonderful.

5 stars Verified customer

Love facials with Linda

5 stars Customer since 2010

Michelle was wonderful! She really listened to what I was asking for and needed, she tackled the problem areas with great pressure and technique, and I left feeling so much better. Thank you! I will be back in a month to keep my back in great shape =) I've recommended this place to a friend, and she will be calling soon to set up an appointment. It's so nice to find a place with great technique but not super expensive prices. I like that you run specials, it makes it possible for me to come more regularly!

4 stars Customer since 2010

I really enjoyed my experience at Shea Essence. It has been a few years since I went to your spa and it was nice to be back. I look forward to coming back. If I had to be super critical of the pedicure, I would say the lady didn't rinse off the scrub from my legs very well. I had to ask her to get it all off and she used a towel instead of water so it really didn't all come off. I like to have the scrub and then lotion applied with a massage and since I had the spa pedicure I thought that was included. Overall though, she did a great job and I love how she really paid attention to cleaning.

I loved my Shea Essence facial with Dorsha (sp?). She did a great job with the facial and neck massage. I love the products your spa uses. I've just started using the products myself.

5 stars Verified customer

The experience was amazing. This is one of the most relaxing spa atmosphere I have ever had. It started with a 30 minute massage, which set the tone for my mani and pedi. The oils and creams used were very soothing.

1 stars Customer since 2011

In the past I have gone and received prompt and good service. This last visit not so much :(

1 stars Customer since 2011

I went in yesterday for a couples massage and we were left waiting for someone to help us. Our files were not ready or out when we got there even though we had an appointment. We were asked to fill out new paperwork because she couldn't find ours. Also while we waited and filled out paperwork the receptionist was talking to one of the therapists about their tips/money which I found to be completely unprofessional. Also when I got there I told the receptionist I had an email coupon for 20 dollars off a $70 visit and didn't say anything about me not being able to use it until we were checking out. I have been to Shea Essence several times and I felt the service this time was the worst. In the past I have recommended Shea to friends but I think after this last visit I would not recommend it.

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