I am so glad that they provided an opportunity to review because I really wanted to get a chance to say how amazing my experience was! Seriously they treated me like a freakin QUEEN! I just love the loose, laid back atmosphere, from the zen decor and waterfall, to the relaxing music. Everyone just seems happy to be there and act like they are just one big family. Everyone is just so nice and they seem like they truly care about you! The manager is so cute and funny as well and treats all her employees like they are her own children. I love how they go they extra mile to make you comfortable. Upon arriving they offer you a complementary water, tea, or another beverage. The tea comes in a cute little set just for you with a porcelain pot and cup even! And after I got my hair colored and was getting it rinsed out, Nikki massaged my head while the manager (yes the manager!) put warm towels on my hands and proceeded to massage them with lotion. I was laying their in the dim lights listening to the waterfall and the relaxing music just in heaven. I have never experienced this kind of genuine love for the customer anywhere else! And it cost the same amount to get my hair colored here as it would have at Supercuts! I am very pleased with my visit.