89.5% would refer friends and family to us

5 stars Customer since 2014

What more can I say....my carpet is clean! Very professional technicians.

5 stars Verified customer

Thank you for doing such a wonderful job. Your staff and you have been amazing, professional and kind.

5 stars Verified customer

Jose was wonderful. Did a great job, explained everything thoroughly, I would recommend him to anyone. An asset to your company!

1 stars Verified customer

The two men sent to provide sanitation service did not perform as agreed. Lack of professionalism was exhibited. The men took several breaks prompting more attention directing them back on task. My agreement during the day for a set period of time to perform simple tasks became a choir to keep them from going beyond the agreed timeframe.

The only recommendations I would suggest, I hope Service master performs random drug testing. The crew sent, seemed to be a serious liability.

I would not recommend Service Master to anyone for anything, due to the serious liability.

5 stars Verified customer

Helpful people that do good work, fast and efficient.

5 stars Customer since 2014

The work that was done at my home was impeccable. The employees were polite, hard working and courteous. They are outstanding.

5 stars Customer since 2014

Excellent work done by polite and courteous employees. The three men that did such a great job at my home are outstanding representatives of the Service Master brand.

5 stars Verified customer

Excellent board up service for an emergency situation. Extremely prompt and polite with phone service and the technician that came within an hour.

3 stars Customer since 2014

I was disappointed to find items in by the garbage that were not damaged. I noticed a very special item which was made by my deceased father was missing. I found that it had been thrown out- it was not damaged yet it was thrown out. Also missing some items which I assume were thrown out in error. When I noticed the item my father made was missing, I began to go through all the bags. I was shocked to see empty beer cans - not mine in the garbage. My father's workbench was moved, the move caused it to fall apart - we were told it fell apart because it was wet- there were no signs of it being wet. I wished they had been honest about it - and not lied to. Now I am wondering if if all the work was really necessary, Nice guys but I was disappointed by the items I mentioned.

5 stars Verified customer

The techs were polite professional and did a fantastic job in cleaning my carpet. Reliable easy good quality. Thank you

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I really like the staff, very caring and informed! My questions always answered in a timely manner. I have taken three of our pets through the years there and everything I just mentioned above has been consistent through the years,. I highly recommend Palatine Animal Hospital.
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