87.0% would refer friends and family to us

2 stars Customer since 2012

I scheduled service to have carpet cleaned in 3 rooms as well as the cleaning of 1 couch and 1 loveseat. My window was from 9 to 11 and the men arrived around 10. They completed their work around 1, which was longer than expected. The workman said it would take 6 to 8 hours to dry. I left to run errands and when I came home around 9pm the carpet was still very wet. I had hoped to move my furniture back, but decided to wait until the carpet was dry. By morning, most of the carpet in my bedrooms was mostly dry. The living room carpet was still damp and some spots were more than damp, they were wet and starting to discolor. I called and the workman came back around noon. This meant I had to spend a second day at home and I wasn't able to put my furniture back until later that evening.

5 stars Customer since 2012

Service Mater in Des Plaines IL was wonderful. I used them to restore my condo which suffered some water damage caused by a neighbors unit above me (A/C issue from last summer) The replaced damaged dry wall in un the ceiling and walls and also large area of laminate flooring in the kitchen and hallway. Painted and cleaned up very nicely.

On a separate work order, they cleaned both bathrooms including some intense grout cleaning and everything came out super clean and fresh. Again Great job. Tenant is very happy as they had to live thru all the scheduling and getting work done.

Management team, is very responsive (thank you Anthony) and the staff pays close attention to detail when performing their work. This was not an easy repair and they were able to complete flawlessly. Thank you Service Master!

5 stars Verified customer

Fast, professional, courteous

4 stars Customer since 2016

good job

5 stars Verified customer

ServiceMaster did an excellent job, they were polite and helpful, and got the job done top to bottom as instructed. Would absolutely use them again if needed.

5 stars Customer since 2016

Used after hardwood floor installation/refinishing. Professional attention to detail and genuine desire to make sure before they left that they covered everything we wanted. Also brought in outstanding company to do duct cleaning. They cleaned in a way that did not damage the newly refinished floors.

5 stars Verified customer

Very clean and efficient thank you

5 stars Customer since 2012

GREAT JOB, STAFF WAS COURTEOUS AND FRIENDLY.

4 stars Customer since 2012

You did a great job, I would certainly recommend your company to any of my friends or clients. On time and hard workers . Thank you!

5 stars Customer since 2012

FABULOUS job on a very dirty carpet. Workmen were very professional and personable!

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