97.6% would refer friends and family to us

5 stars Verified customer

Jean Luc is fabulous as is Sonia. But I was a little disturbed at how LoAnn Lai treats staff. I was particularly surprised since I was standing near the staff person and asking the staff person a question. Makes one think whether customer service is really LoAnn's interest. Other than that, this is an excellent salon; Jean Luc has been my stylist for 25 years.

Salon L'eau replied:

Thank you for your input. I appreciate your loyalty to Jean Luc and Sonia. I care deeply about my staff and our clients. I am sorry that you had a negative experience on your last visit. Please let me know if that is something I can do in the future to better serve you. Sincerely, LoAnn Lai

4 stars Customer since 2015

Always a good haircut from Bryan. However this was the 2nd time I made an appointment thru Carlos, but Brian did not know about the appointment, so he was at home when I arrived. This is a problem you need to fix. My wife very much likes Christy and is happy to hear Christy will soon have a better space in which to work.

Salon L'eau replied:

Mr. Mayer, Thank you for your comments. Your time is valuable to us. Please accept our apologies for the miscommunication. We will correct this matter moving forward. We are very excited for Christy's new space. Sincerely, LoAnn and Carlos.

5 stars Customer since 2007

Excellent service, as always.

5 stars Verified customer

A little pricey, but it Georgetown afterall and everyone comes out looking great!

4 stars Customer since 2015

The services surrounding the haircut are excellent. The changing area (a closet) is hardly adequate or satisfactory.

5 stars Verified customer

Fantastic

5 stars Verified customer

Another fabulous haircut by Jean Luc!

5 stars Verified customer

Excellent service.

4 stars Customer since 2015

Excellent experience.

5 stars Verified customer

Outstanding, as always

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