86.4% would refer friends and family to us

5 stars Customer since 2013

Beaux is the only person I've been to since my daughter recommended your school. I have been so happy with my hair cut. I've been back to him 3 times & very happy each time. I will continue to come to your school for my hair cut. Very reasonable price & very happy with the results.

5 stars Customer since 2013

blown away by BEAU's amazing talent, when I can come home and do what he did with my hair that is an above the charts of 5 stars and that my dear friends at Paul Mitchell makes extremely happy customers. Then the willingness to make an allergic to the acid right, Hats off to you Deborah, you should be valued and appreciate as with Beau and the other young ladies did an awesome job as well. Sweet, polite, thank you for showing me the customer service matters still in this world!!!

5 stars Customer since 2012

I love the work that Melissa Jiminez does she does a great job cutting , coloring my hair. Your staff is very friendly. One thing I would change is the time you have to wait for an instructor to ok the work your stylist do. But other than that it is fabulous!!!? Paul Mitchell school

Paul Mitchell Partner School replied:

Tina,

We thank you so much for your feedback. It's guests like you, that play such an important role in our future professionals' learning experience, and the betterment of our systems. Hope to see you again real soon.

5 stars Customer since 2013

What an amazing job He did on hair and makeup!!!! Was very impressed with job He did I don't impress easy. The willingness Of Deborah to correct a perm gone bad do to allergic reaction was outstanding!!! This salon in every way understands customer Service!!!! Amazing concept in todays world thank you Dee Klem

5 stars Customer since 2012

Teanna was excellent! She was friendly, professional, and

did a great job. I have gotten multiple compliments.

Paul Mitchell Partner School replied:

Renee,

Thank you so much for your feedback we'll make sure to recognize Teonne for the great work! we look forward to seeing you again soon!

4 stars Customer since 2012

Had a great service experince

2 stars Customer since 2013

My Mother's Day gift:

I wanted a shade lighter than my normal brown (between a 6 & 7)...what I got was blonde. I wanted lots of layers and even after several times mentioning this and being assured that I would get them...I did not. After like 6 hours I left in a state of shock and almost tears. I feel even though I CLEARLY expressed what I wanted it fell on deaf ears.

But I also would like to point out that even though I did not get what I requested the stylist did do a great job on the color and the cut. And the color has started to grown on me.

Paul Mitchell Partner School replied:

Dear Carol,

We thank you so much for being our guest, and most importantly being such a vital part of our future professional's learning experience. We are sorry to hear that you were left unhappy with the outcome of your color. For this we would love for you to come back in so that one of our learning leaders can give you a consultation and pair you up with one of our future professionals so that we may refine your look. Please give us a call at (209)577-0644 Ext 119 so that we can reserve your future appointment. We look forward to hearing from you soon!

5 stars Customer since 2013

Jasmine Ortiz is remarkable in all areas, Paul mitchell is very blessed to have such a star to represent them. My hope is that you don't take her for granite. Customer service has a new definition with this young lady representing you!!!!

1 stars Verified customer

I waited for an hour and 30 mins. For my appointment for a pedicure and then was told I had 2 choices of color for my toe nail polish, ugly or uglier.. I had to go buy polish to finally get a pedicure which was mediocre. I will never go back

5 stars Verified customer

Best experience ever. Had an amazing time and the people are wonderful.

Paul Mitchell Partner School replied:

Thankyou so much for your feedback., and for being a part of our educational experience.

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