94.9% would refer friends and family to us

4 stars Customer since 2014

I enjoyed the overall experience. Candice was very nice and talkative. There a couple of things that I would like to comment on.

1. You may look into purchasing robes/towels for plus size people :-). The wrap provided was too small.

2. Suggest walking the clients through what you are putting on their face as your doing it. I suffered from redness and peeling afterwards. I assumed it was from a product she used and I wasn't too worried about it. However, some people may not have the same reaction!

3. Overall a great experience though!

5 stars Verified customer

The staff was friendly! I had an amazing facial with Candace! I would recommend this place to a friend and go with each of them!

5 stars Customer since 2013

They are very professional! I don't have to search any longer for spa services, Royal Oak Massage is the place!

5 stars Verified customer

The staff at Royal Oak are always friendly and welcoming! They greet me by name and the environment is warm and inviting! I love the facials and massages! I leave relaxed, refreshed and centered, thank you, thank you, thank you!

5 stars Customer since 2013

Marcia is the BEST massage therapist ever! Excellent massage and knows how to give your muscles a great workout! She knows her stuff! Loved it so much after my second visit that I became a member for member pricing. I have been getting massages for 20 yrs and she is one of the best I have ever had. Royal Oak is also a beautiful place with extremely professional people working there.

5 stars Customer since 2014

The massage I experienced with Linda was fantastic. Worth the extra $$ if you're used to paying for less expensive massages elsewhere. She incorporated acupressure in her deep tissue massage. She kept asking how she was doing along the way. Superb!

4 stars Customer since 2014

I attended an open house and received a 10 minute complementary chair massage from Kj. I was really impressed so I booked for a full body massage. I went back and received a quick 25 minutes thai massage. I usually don't fall asleep during massages but I did doze off this time. I left feeling energized and rejuvenated. She seemed very skilled. I would definitely recommend Kj for a massage.

4 stars Verified customer

Very nice experience. Everyone made me very comfortable before, during and after my hour massage.

5 stars Customer since 2014

I had a great experience and would definitely return!

1 stars Customer since 2014

To begin, I'm not the kind of person who normally writes reviews regardless of my experience, however I needed to share what happened with your management staff. My wife and I called and asked to get a "COUPLES MASSAGE", and with no problem we were able to schedule one for that day! Upon arrival we learned that we would be receiving our "COUPLES MASSAGE" in separate rooms. I felt that should have been communicated in the initial phone conversation. However, that is not what caused me to write this today. After we left, I had an alarming conversation with my wife. She said that her masseuse passed gas multiple times during her massage. And then drew attention to it by apologizing saying that she was being "gassy"!!! We simply expected more professionalism and were very disappointed.

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