90.9% would refer friends and family to us

4 stars Verified customer

Everyone there was professional and the grounds are gorgeous. My male masseuse was very pleasant and asked about pressure etc but his teqnnique was lacking.

5 stars Verified customer

I think Sense is the best spa on the peninsula. From the moment you walk in and smell the lavender infused air, and the sound of cascading water, your tension melts away. All of the women who do Mani/Pedi's are excellent. My favorites are Tatiana and Yolanda, but I have never had a bad one. Complementary champagne, a bottle of chilled water completes the experience. I think of of the things I like the best is that they allow you to change into a robe, even for a pedicure, so you feel like you are getting a spa experience, though you just might be there for a pedicure. The best gifts I have given people in the last few years, are gift certificates to Sense. The recipients thank me again and again for the experience, long after they have used the gift certificate.

3 stars Verified customer

Love the spa and the experience but don't appreciate the segregation that if you use the spa but not a guest of the hotel, that you are not permitted to use the pool. When we finished our treatments and decided to go to the pool for lunch, we had to be escorted and then several times we were asked to validate how we had access to the pool restaurant without a room number. Understand that the facility needs to be monitored for it's guests but when I am paying for spa services, I think I have earned the right to have access to the pool and restaurant.

3 stars Verified customer

Love the spa and the experience but don't appreciate the segregation that if you use the spa but not a guest of the hotel, that you are not permitted to use the pool. When we finished our treatments and decided to go to the pool for lunch, we had to be escorted and then several times we were asked to validate how we had access to the pool restaurant without a room number. Understand that the facility needs to be monitored for it's guests but when I am paying $500 for spa services, I think I have earned the right to have access to the pool and restaurant.

5 stars Verified customer

Consistently good

5 stars Verified customer

Per usual, a very relaxing experience. I just might start to schedule these for every monday :)

4 stars Verified customer

Lovely experience!

1 stars Verified customer

As I told the receptionist as I checked out after my 90 min deep tissue massage, I was extremely disappointed. I get massages at Sense often and I've never had a bad massage, but this was the exception. My therapist was so sloppy an inattentive, it was really annoying. I would avoid this therapist at all costs--she should not be working there unless she gets more training (although I'm not even sure that would help!).

5 stars Verified customer

Sense Spa is an absolute favorite! My friend and I plan a special day there several times a year. We do massages and enjoy the spa and love having lunch in the atrium in our robes. The people are lovely, the facility beautiful, and we walk out of there totally relaxed and rejuvenated. Already looking forward to our next visit....

5 stars Verified customer

I had a 90 minute massage with Jennifer and she was really good. The receptionist was friendly and helpful.

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Cox & Miranda DDS

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Wait time was long. Appointment was scheduled at 9. I was in the dental chair for over 20 minutes before I saw the doctor. There was audible confusion from the team in regards to scheduling. (" Dr, there's a patient at 9 in room 10!" "Oh what? I thought they're scheduled for 9:30!" "No, Dr!") Hello, I'm right here. No apologies were made when they finally came in. Here's the worst part- Teeth cleaning was half assed...worst job done on my teeth cleaning ever. The hygienist spent more time with her hands OUT of my mouth than in. Literally stop talking about your life, I don't care. What she did I could have done myself with a toothpick. There was no cleanup of buildup plague, no flossing, and hell, they didn't even spray water in my mouth. A waste of 2 hours. Context: I have a usual dental provider, but was unable to go to them due to geographic location (I moved). Definitely will NOT be returning.
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