91.2% would refer friends and family to us

3 stars Verified customer

i usually only come here for a massage and there is always some kind of snafu. If not a broken ipad playing music in massage room that sped up all the zen music, to slamming cabinet doors and clinking glasses when refilling snack jars and cups in relaxation lounge, to this time a broken air conditioner in the nail salon. So i sat sweating in my chair which only became worse when my feet stayed submerged in hot water and i was offered a hot tea. The temp outside was above 85F that day and I wasn't offered a single apology even after I requested a fan to be put in the room. Instead I paid $70+ (not including my $20 salad) to sit uncomfortably in a room not intended to be the sauna. I honestly don't know why I keep coming back. I think it's because they had one good manager that handled me directly, Ally, but now she is no longer there and I probably won't be either. I'm so disappointed because this place could really be good.

5 stars Verified customer

Tetyana is the best.

5 stars Verified customer

Facial I had lasted for a week. I noticed bumps fade. The experience was so relaxing.

5 stars Verified customer

Great pedicure with Yolanda

5 stars Verified customer

Had a wonderful time, enjoyed steam room and massage.

3 stars Verified customer

My aesthetician, Sarah, is fantastic! She is the only reason I come to Rosewood. The recent increase in prices for all services has been even more of a deterrent to come to Rosewood. What was dissappointing this time around is that new things have been added (like new sandals) that are hugely uncomfortable. Two of the three washrooms were dirty. I think that this management seems to have all the wrong ideas (price hikes with no demonstrable improvement in service).

5 stars Verified customer

We came as a group and everyone really enjoyed the experience. We are planning to do it again soon!

5 stars Verified customer

Luna is the best masseuse!

I have been to so many spas, but I've never had someone so consistent especially for a 90 mins massage. Usually, masseuse are tired before the time is up and one side isn't as even (strokes or pressure) with the other side of my body which leaves me feeling like I never got my money's worth.

Luna totally delivers and exceeds my expectations.

5 stars Verified customer

Antoinette and Karen are incredible. I was so relaxed. It was an extraordinary experience.

5 stars Verified customer

Wonderfully relaxing Mother's Day treat!