I took my Infiniti to have some damaged repaired to the passenger side of the car (body, but mainly paint, and the assembly for the window)
1.It took about 3 weeks to complete the repairs
2.Shop called saying the car was finished there was a list of issues with the work (not being close to OME)
-the paint had small bubbles under new paint
-parts not repainted which was put in the estimate and cost of repair
-interior wood trim/weather trim not applied correctly
-the windows not program correctly right side of car passenger front and back
-paint finish spray over on other parts of car leaving milky wax appearance
3. The owner became offended when I listed what was not correct and became very upset and aggressive and told me to leave the shop. Later he stated he would fix the issues.
Resolution of issues
1.Two days to fix what was listed kinda of.
2.The things that were fixed correctly
-the weather trim in window
-the one touch up and down on the window
-interior wood trim was correctly applied
3.The things that were covered up
-the imperfections in the paint bubbles/dirt under the paint was wet sanded and removed but now there are huge swirl marks all over the right side of the car! Didn't look that bad at first because the weather was overcast. In direct sunlight it is horrific! Also over spray still visible on the car.
4.The owner never apologized for his behavior!